Foundations of library services : an introduction for support staff
Record details
- ISBN: 9781538135662
- ISBN: 1538135663
- ISBN: 9781538135679
- ISBN: 1538135671
- ISBN: 9781538135686
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Physical Description:
print
xvii, 233 pages : illustrations ; 27 cm. - Edition: Second edition.
- Publisher: Lanham, Maryland : Rowman & Littlefield, an imprint of The Rowman & Littlefield Publishing Group, Inc., [2021]
- Copyright: ©2021
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | Part I: Materials -- Library Services Today: An Overview -- Acquisitions, Collection Development and Classification -- Special Collections and NonBook Materials -- Circulation Services -- Reference Services, Reader's Advisory and Reserves -- Resource Sharing -- Part II: Customer Service -- Twenty-First Century Library Customer Service: An Overview -- Customer Service to Youth -- Customer Service to Older Adults -- Customer Service to Patrons with Special Needs -- Customer Service to Patrons with Challenges and Related Issues -- Library Programming and Public Relations -- Part III: Access to information: A fundamental right -- Intellectual Freedom and Censorship: An Overview -- The Freedom to Read -- Children and Intellectual Freedom. |
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Subject: | Library science United States Handbooks, manuals, etc Public services (Libraries) United States Handbooks, manuals, etc Library technicians Training of United States |
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Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | Z 670 .K44 2021 | 30775305564677 | General Collection | Available | - |
Foundations of Library Services : An Introduction for Support Staff
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Summary
Foundations of Library Services : An Introduction for Support Staff
Trained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. As part of the Library Support Staff Series, this updated edition will guide the LSS to be able to: Understand the mission and role of the library in its community Be familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issues Know the responsibility and relationships among library departments Practice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies. Understand how libraries are governed and funded within their organizations or government structures Realize the value of cooperation to enhance services Practice quality customer service Communicate and promote the library's values and services Recognize and respond to diversity in user needs