Clash of the generations : managing the new workplace reality
Record details
- ISBN: 9781119212348 (hardback)
- ISBN: 1119212340 (hardback)
- ISBN: 9781119212461 (Adobe PDF)
- ISBN: 9781119212478 (epub)
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Physical Description:
print
xv, 192 pages ; 24 cm - Publisher: Hoboken : Wiley, 2017.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | The new workplace reality -- Defining the generations -- Fostering a culture of inclusion -- Setting the stage for great performance -- Being an inclusive manager -- Promoting growth opportunities -- Managing differences in work ethic -- Managing differences in work-life balance expectations -- Managing differences in career development planning -- Generational give and take -- You as the motivating force. |
Search for related items by subject
Subject: | Diversity in the workplace Management Conflict of generations in the workplace Management Intergenerational relations Older people Employment Youth Employment |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | HF 5549.5 .C75 G78 2017 | 30775305523616 | General Collection | Available | - |
Clash of the Generations : Managing the New Workplace Reality
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Table of Contents
Clash of the Generations : Managing the New Workplace Reality
Section | Section Description | Page Number |
---|---|---|
Preface | p. xiii | |
Acknowledgments | p. xv | |
Chapter 1 | The New Workplace Reality | p. 1 |
The Changing Nature of Leadership | p. 4 | |
The Changing Role of the Manager | p. 5 | |
The Changing Role of HR | p. 8 | |
The Changing Role of the Employee | p. 10 | |
Building on These Changes | p. 11 | |
Notes | p. 12 | |
Chapter 2 | Defining the Generations | p. 13 |
What the Experts Say | p. 15 | |
The Big Three-and a Newcomer | p. 16 | |
Generational Characteristics | p. 21 | |
The More Things Change | p. 21 | |
Notes | p. 23 | |
Chapter 3 | Fostering a Culture of Inclusion | p. 25 |
The Business Case for Diversity | p. 28 | |
The Role of Company Culture | p. 29 | |
Overcoming a Negative Culture | p. 32 | |
Creating an Age-Diverse Culture | p. 33 | |
Notes | p. 37 | |
Chapter 4 | Setting the Stage for Great Performance | p. 39 |
Goal Setting | p. 42 | |
Evaluating Employee Performance | p. 46 | |
You Get What You Reward | p. 52 | |
Senior Leadership versus Peer-to-Peer Recognition | p. 53 | |
The Basics of Recognition | p. 55 | |
Intrinsic Motivators | p. 56 | |
Career and Development Recognition | p. 57 | |
Notes | p. 60 | |
Chapter 5 | Being an Inclusive Manager | p. 61 |
The Benefits of Inclusion | p. 63 | |
Breaking Bad Habits | p. 64 | |
False Thinking of New Managers | p. 65 | |
Lead by Example | p. 65 | |
Don't Emulate Bad Managers | p. 66 | |
Promoting Respect | p. 66 | |
Innovation at Both Ends of the Spectrum | p. 68 | |
Managing Workers Older Than You | p. 69 | |
The Consequences of Not Being Inclusive | p. 70 | |
Notes | p. 71 | |
Chapter 6 | Promoting Growth Opportunities | p. 73 |
The Power of Effective Delegation | p. 76 | |
Empower Your Employees | p. 79 | |
Accommodating Different Learning Styles | p. 80 | |
Experiential Training | p. 82 | |
Establish a Mentoring Program | p. 84 | |
Notes | p. 84 | |
Chapter 7 | Managing Differences in Work Ethic | p. 87 |
Defining Work Ethic | p. 90 | |
The Importance of Mission to Millennials | p. 92 | |
Connecting Company Mission to Social Goals | p. 93 | |
What Managers Can Do | p. 94 | |
What Companies Can Do | p. 96 | |
Notes | p. 97 | |
Chapter 8 | Managing Different Work-Life Balance Expectations | p. 99 |
The Birth of Work-Life Balance | p. 101 | |
Work-Life Blending versus Balancing | p. 102 | |
Performance versus Face Time | p. 103 | |
Managing Flexibility | p. 105 | |
Managing Virtual Teams | p. 107 | |
Notes | p. 109 | |
Chapter 9 | Managing Differences in Career Development Planning | p. 111 |
Expectations of Career Development by Generation | p. 113 | |
Using Career Development for Succession Planning at All Levels | p. 116 | |
Five- Easy Steps to Creating a Career Plan | p. 117 | |
Creating a Company-Wide Development Program Specific to Leadership | p. 119 | |
Creating Your Own Career Development Plan | p. 122 | |
Notes | p. 124 | |
Chapter 10 | Generational Give and Take | p. 125 |
Communication Is Key | p. 127 | |
The How and When of Communication | p. 128 | |
Appreciating the Contributions of Youth | p. 131 | |
Valuing the Wisdom of Age | p. 132 | |
Promoting Positive Interactions | p. 133 | |
The Challenge of the Young Leading the Wise | p. 135 | |
Notes | p. 136 | |
Chapter 11 | You as the Motivating Force | p. 137 |
Expectations of Today's Manager | p. 139 | |
Focusing on You | p. 141 | |
Finding a Mentor | p. 143 | |
Moving from Tactical Doer to Strategic Thinker | p. 145 | |
Notes | p. 147 | |
Appendix A | Case Study - Chegg | p. 149 |
Background | p. 149 | |
Benefits | p. 150 | |
Company Culture | p. 150 | |
Physical Work Environment | p. 151 | |
Recruiting | p. 152 | |
Summary | p. 153 | |
Appendix B | Case Study - Consultants: Leadership Development Services, LLC, and RGP | p. 155 |
Interviewees | p. 155 | |
Leadership | p. 156 | |
Flexibility | p. 158 | |
Work Ethic and Style | p. 158 | |
Benefits | p. 159 | |
Appendix C | Case Study - Electronic Arts | p. 161 |
Background | p. 161 | |
Company Culture | p. 162 | |
Career Development | p. 163 | |
Recruiting | p. 165 | |
Summary | p. 165 | |
Appendix D | Case Study - Hy-Ko Products | p. 167 |
Background | p. 167 | |
Benefits and Recruitment | p. 168 | |
Career Development | p. 169 | |
Summary | p. 170 | |
Appendix E | Case Study - TECT Corporation | p. 171 |
Background | p. 171 | |
Recruitment | p. 172 | |
Company Culture | p. 172 | |
Career Development | p. 173 | |
Summary | p. 175 | |
Appendix F | Case Study - The Andersons | p. 177 |
Background | p. 177 | |
Company Culture | p. 178 | |
Physical Work Environment | p. 179 | |
Career Development | p. 180 | |
Benefits | p. 181 | |
Summary | p. 181 | |
About the Author | p. 183 | |
Index | p. 185 |