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Clash of the generations : managing the new workplace reality  Cover Image Book Book

Clash of the generations : managing the new workplace reality

Grubb, Valerie M. (Author).

Summary: "Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, yet the successive generations are still coming in. Senior leaders are now left to manage a blended workplace comprised of up to four generations--each with their own ideas of work ethic, work/life balance, long-term career goals, and much more. Management is challenging at the best of times, but the new prevalence of generation gaps--sometimes even layered--add an entirely new dimension to an already complex responsibility. This book presents case studies and interviews with representatives of companies with age-diverse workforces, detailing innovative strategies for smoothing out the bumps and helping everyone work together. Managers have long wished that their positions came with an instruction manual, and this book delivers with a host of effective inter-generational management strategies illustrated by real-world companies. Manage the multi-generation workplace more effectively Navigate the generational culture clash Adopt proven strategies for helping everyone get along Promote a more positive culture amidst clashing expectations Every generation in the workplace has value, each has their own strengths, their own weaknesses, and their own unique talents. Each is indispensable, and when they come together as a synergistic force, they can be unstoppable. Effective management means bringing out the best in your workforce, and the strategies presented in Clash of the Generations help you streamline your varied workforce into a team more valuable than the sum of its parts"--

Record details

  • ISBN: 9781119212348 (hardback)
  • ISBN: 1119212340 (hardback)
  • ISBN: 9781119212461 (Adobe PDF)
  • ISBN: 9781119212478 (epub)
  • Physical Description: print
    xv, 192 pages ; 24 cm
  • Publisher: Hoboken : Wiley, 2017.

Content descriptions

Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: The new workplace reality -- Defining the generations -- Fostering a culture of inclusion -- Setting the stage for great performance -- Being an inclusive manager -- Promoting growth opportunities -- Managing differences in work ethic -- Managing differences in work-life balance expectations -- Managing differences in career development planning -- Generational give and take -- You as the motivating force.
Subject: Diversity in the workplace Management
Conflict of generations in the workplace Management
Intergenerational relations
Older people Employment
Youth Employment

Available copies

  • 1 of 1 copy available at Kirtland Community College.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library HF 5549.5 .C75 G78 2017 30775305523616 General Collection Available -

Syndetic Solutions - Table of Contents for ISBN Number 9781119212348
Clash of the Generations : Managing the New Workplace Reality
Clash of the Generations : Managing the New Workplace Reality
by Grubb, Valerie M.
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Table of Contents

Clash of the Generations : Managing the New Workplace Reality

SectionSection DescriptionPage Number
Prefacep. xiii
Acknowledgmentsp. xv
Chapter 1The New Workplace Realityp. 1
    The Changing Nature of Leadershipp. 4
    The Changing Role of the Managerp. 5
    The Changing Role of HRp. 8
    The Changing Role of the Employeep. 10
    Building on These Changesp. 11
    Notesp. 12
Chapter 2Defining the Generationsp. 13
    What the Experts Sayp. 15
    The Big Three-and a Newcomerp. 16
    Generational Characteristicsp. 21
    The More Things Changep. 21
    Notesp. 23
Chapter 3Fostering a Culture of Inclusionp. 25
    The Business Case for Diversityp. 28
    The Role of Company Culturep. 29
    Overcoming a Negative Culturep. 32
    Creating an Age-Diverse Culturep. 33
    Notesp. 37
Chapter 4Setting the Stage for Great Performancep. 39
    Goal Settingp. 42
    Evaluating Employee Performancep. 46
    You Get What You Rewardp. 52
    Senior Leadership versus Peer-to-Peer Recognitionp. 53
    The Basics of Recognitionp. 55
    Intrinsic Motivatorsp. 56
    Career and Development Recognitionp. 57
    Notesp. 60
Chapter 5Being an Inclusive Managerp. 61
    The Benefits of Inclusionp. 63
    Breaking Bad Habitsp. 64
    False Thinking of New Managersp. 65
    Lead by Examplep. 65
    Don't Emulate Bad Managersp. 66
    Promoting Respectp. 66
    Innovation at Both Ends of the Spectrump. 68
    Managing Workers Older Than Youp. 69
    The Consequences of Not Being Inclusivep. 70
    Notesp. 71
Chapter 6Promoting Growth Opportunitiesp. 73
    The Power of Effective Delegationp. 76
    Empower Your Employeesp. 79
    Accommodating Different Learning Stylesp. 80
    Experiential Trainingp. 82
    Establish a Mentoring Programp. 84
    Notesp. 84
Chapter 7Managing Differences in Work Ethicp. 87
    Defining Work Ethicp. 90
    The Importance of Mission to Millennialsp. 92
    Connecting Company Mission to Social Goalsp. 93
    What Managers Can Dop. 94
    What Companies Can Dop. 96
    Notesp. 97
Chapter 8Managing Different Work-Life Balance Expectationsp. 99
    The Birth of Work-Life Balancep. 101
    Work-Life Blending versus Balancingp. 102
    Performance versus Face Timep. 103
    Managing Flexibilityp. 105
    Managing Virtual Teamsp. 107
    Notesp. 109
Chapter 9Managing Differences in Career Development Planningp. 111
    Expectations of Career Development by Generationp. 113
    Using Career Development for Succession Planning at All Levelsp. 116
    Five- Easy Steps to Creating a Career Planp. 117
    Creating a Company-Wide Development Program Specific to Leadershipp. 119
    Creating Your Own Career Development Planp. 122
    Notesp. 124
Chapter 10Generational Give and Takep. 125
    Communication Is Keyp. 127
    The How and When of Communicationp. 128
    Appreciating the Contributions of Youthp. 131
    Valuing the Wisdom of Agep. 132
    Promoting Positive Interactionsp. 133
    The Challenge of the Young Leading the Wisep. 135
    Notesp. 136
Chapter 11You as the Motivating Forcep. 137
    Expectations of Today's Managerp. 139
    Focusing on Youp. 141
    Finding a Mentorp. 143
    Moving from Tactical Doer to Strategic Thinkerp. 145
    Notesp. 147
Appendix ACase Study - Cheggp. 149
    Backgroundp. 149
    Benefitsp. 150
    Company Culturep. 150
    Physical Work Environmentp. 151
    Recruitingp. 152
    Summaryp. 153
Appendix BCase Study - Consultants: Leadership Development Services, LLC, and RGPp. 155
    Intervieweesp. 155
    Leadershipp. 156
    Flexibilityp. 158
    Work Ethic and Stylep. 158
    Benefitsp. 159
Appendix CCase Study - Electronic Artsp. 161
    Backgroundp. 161
    Company Culturep. 162
    Career Developmentp. 163
    Recruitingp. 165
    Summaryp. 165
Appendix DCase Study - Hy-Ko Productsp. 167
    Backgroundp. 167
    Benefits and Recruitmentp. 168
    Career Developmentp. 169
    Summaryp. 170
Appendix ECase Study - TECT Corporationp. 171
    Backgroundp. 171
    Recruitmentp. 172
    Company Culturep. 172
    Career Developmentp. 173
    Summaryp. 175
Appendix FCase Study - The Andersonsp. 177
    Backgroundp. 177
    Company Culturep. 178
    Physical Work Environmentp. 179
    Career Developmentp. 180
    Benefitsp. 181
    Summaryp. 181
About the Authorp. 183
Indexp. 185
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