How to say anything to anyone : a guide to building business relationships that really work / Shari Harley.
Record details
- ISBN: 9781608324095 :
- ISBN: 1608324095
- Physical Description: iv, 168 p. ; 23 cm.
- Edition: 1st ed.
- Publisher: Austin, Tex. : Greenleaf Book Group Press, c2013.
Content descriptions
General Note: | Issued also as an ebook. |
Formatted Contents Note: | The case for candor -- How to establish candid relationships -- You get what you ask for -- Taking the mystery out of working with others -- How to create candid managerial relationships -- Managing up with candor -- Strengthening internal business relationships -- Relationships require maintenance -- Can I trust you? -- Giving and receiving feedback: what, when, why, and how -- The feedback formula -- Tips for giving useful feedback -- What they say when you're not there -- Dealing with difficult situations -- Business relationships that really work. |
Search for related items by subject
Subject: | Interpersonal relations. Success in business. Communication in management. Trust > Social aspects. |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | HM 1106 .H37 2013 | 30775305457062 | General Collection | Available | - |
Author Notes
How to Say Anything to Anyone : A Guide to Building Business Relationships That Really Work
Shari Harley is a business communication expert. She started her career selling and facilitating effective communication programs for Dale Carnegie Training. She has also served as a business communication trainer for American Century Investments, led leadership development and succession planning for OppenheimerFunds, and taught leadership courses at the University of Denver. Harley holds an MA in applied communication from the University of Denver and a BA in psychology from Washington University in St. Louis, Missouri. In 2007 Harley left her corporate director job to launch CANDID CULTURE, a business communication training and keynote speaking firm that seeks to bring effective communication back to the workplace, making it easier to give positive feedback and constructive feedback at work. Shari is known globally as an engaging, funny, content-rich business communication keynote speaker and trainer. Her practical approach to making business relationships work and improving business communication has enabled her to speak and train throughout the United States and in Singapore, Thailand, Malaysia, India, Dubai, and Australia. She holds the CSP (Certified Speaking Professional) designation. Shari has a passion for international travel, and there are few places she won't go. When not traveling, speaking, or training, Shari spends as much time as possible outside. She lives in Denver, Colorado.