Book
Built to serve : how to drive the bottom line with people-first practices / Dan J. Sanders.
Record details
- ISBN: 9780071497923 (alk. paper)
- ISBN: 0071497927 (alk. paper)
- Physical Description: xxii, 246 p. : ill. ; 21cm.
- Publisher: New York, : McGraw-Hill, c2008.
Content descriptions
| General Note: | Includes index. |
| Formatted Contents Note: | Building a people culture in a numbers world. Understanding higher math ; The emerging career model ; Making winners fail ; Knowing players from fans -- Executing first things first. Defining the who: see the vision ; Defining the what: know the mission ; Defining the when: keep the faith ; When things go bad (and they will) -- Intangibles drive tangibles. People, not profits ; Decision-making: more than a spreadsheet ; The 4P management system ; Humility trumps pride. |
Search for related items by subject
| Subject: | Customer relations > Management. Leadership. Management. |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Kirtland Community College Library | HF 5415.5 .S27 2008 | 30539904 | General Collection | Available | - |