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001 | 37370 |
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003 | KCCL |
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005 | 20130114031936.0 |
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008 | 111021s2013 maua 001 0 eng |
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010 | | . |
‡a 2011043719 |
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035 | | . |
‡a(OCoLC)ocn758244405 |
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040 | | . |
‡aDLC
‡beng
‡cDLC
‡dYDX
‡dYDXCP
‡dBWX
‡dCDX
‡dIG#
‡dCRH
‡dOCLCO
‡dET8 |
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020 | | . |
‡a9780132623681 |
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020 | | . |
‡a0132623684 |
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029 | 1 | . |
‡aAU@
‡b000048951287 |
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029 | 1 | . |
‡aAU@
‡b000047955076 |
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035 | | . |
‡a(OCoLC)758244405 |
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042 | | . |
‡apcc |
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050 | 0 | 0. |
‡aHV7936.C79
‡bW35 2013 |
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082 | 0 | 0. |
‡a363.201/4
‡223 |
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049 | | . |
‡aET8A
‡c1 |
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100 | 1 | . |
‡aWallace, Harvey. |
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245 | 1 | 0. |
‡aWritten and interpersonal communication :
‡bmethods for law enforcement /
‡cHarvey Wallace, Cliff Roberson. |
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250 | | . |
‡a5th ed. |
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260 | | . |
‡aBoston :
‡bPearson,
‡cc2013. |
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300 | | . |
‡axiv, 190 p. :
‡bill. ;
‡c24 cm. |
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500 | | . |
‡aIncludes index. |
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505 | 0 | . |
‡a1. The need for effective communication -- Troublesome non-English rules -- Keys to good writing -- Communication within a law enforcement environment -- Communication within a community -- Communication by e-mail -- Strategies for dealing with difficult conversations -- Written communication techniques -- Rules of capitalization -- Frequently confused words -- Words that can be left out -- Intensives -- Repetition -- Spelling -- 2. Oral versus written communication -- Entropy and negative entropy -- Written communication -- Writing defined -- Correct word usage -- Subject and object pronouns -- Better-writing drill -- Compound words -- 3. The communication process -- The Johari Window -- The four regions of knowledge -- The four basic types of communication patterns -- Schramm's model -- Lasswell's model -- Mathematical model -- Group versus individual communication -- Rules for improvement -- Problems with verbs -- Use of the first person -- Use of the active voice -- Correct usage of pronouns -- Correct word usage -- 4. Improvement of communication -- Barriers to communication -- Emotional barriers -- Physical barriers -- Semantic barriers -- Ineffective listening -- Listening speed -- Feedback -- Rules for improvement -- Effective listening exercises -- Modifiers -- Faulty parallelism -- 5. Special communications issues -- Communication with people from other cultures -- Survival Spanish -- Communication with persons with hearing impairments -- Communication with persons with mental issues -- Mental retardation or mental illness? -- Detection of mental problems -- Contact with the person -- Communication tactics -- Common sense -- Communication with individuals under the influence -- Responding to persons with epilepsy or having seizures -- Rules for improvement -- Use of the colon -- Correct word choice -- Better-writing drill -- 6. Communicating in public -- Public speaking -- Drafting the speech -- Communication with the media -- Media access to crime scenes -- Rules for improvement -- Correct word choice -- The paragraph -- Better-writing drill -- |
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505 | 0 | . |
‡a7. Basic reports -- Types of reports -- Field notes -- Initial police reports -- Operational reports -- Administrative reports -- Required information -- Recording oral statements of witnesses -- Organization of reports -- Drafting the report -- Understanding the report format -- Report content -- Accuracy -- Completeness -- Fairness -- Rules for improvement -- Becoming a speedy writer -- Using the comma -- Criminal Justice Records System -- Report processing -- Crime records -- Confidentiality of records -- 8. Drafting affidavits and the use of reports in court -- Use of reports in court -- The court appearance -- Preparing for court -- Coordinating with the prosecuting attorney -- Testimony in court -- Direct examination -- Cross-examination -- 9. Questioning -- Miranda and its effect -- Pre-Miranda techniques -- Miranda -- The eroding of Miranda -- Interviewing witnesses -- Interviewing victims -- Interrogations -- Interrogation techniques -- Recording techniques -- Rules for improvement -- Characteristics of a well-written report -- Report evaluation -- Sentence structure checklist -- Spelling checklist -- Capitalization checklist -- 10. Interviewing and interacting with victims of crime -- History of victims and the Criminal Justice System -- The Code of Hammurabi -- Other early codes and laws -- Modern codes and laws -- Victims' reactions -- Crisis -- Post-traumatic stress disorder -- Long-term crisis reaction -- Other mental disorders -- Other effects -- Interaction with victims -- Death notification procedures -- Interviewing child sexual abuse victims -- 11. Interviewing as an art -- Interview planning -- Interview location -- Note taking -- Question formulation -- General rules for question construction -- Physiology and its influence -- Questioning techniques -- Active listening -- Interview tactics -- Rules for establishing rapport -- General tactical guidelines -- Interpretation of unspoken behavior -- The search for truth -- 12. Hostage negotiations -- Communications in hostage situations -- Goals in hostage situations -- Profile of hostage negotiation teams -- The critical incident negotiation team. |
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650 | | 0. |
‡aCommunication in police administration. |
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650 | | 0. |
‡aCommunication in law enforcement. |
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650 | | 0. |
‡aInterpersonal communication. |
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700 | 1 | . |
‡aRoberson, Cliff,
‡d1937- |
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938 | | . |
‡aYBP Library Services
‡bYANK
‡n7174689 |
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938 | | . |
‡aBlackwell Book Service
‡bBBUS
‡n7174689 |
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938 | | . |
‡aCoutts Information Services
‡bCOUT
‡n19550464 |
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938 | | . |
‡aIngram
‡bINGR
‡n9780132623681 |
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994 | | . |
‡aC0
‡bET8 |
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901 | | . |
‡aocn758244405
‡bOCoLC
‡c37370
‡tbiblio
‡soclc |
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