Written and interpersonal communication : methods for law enforcement

Wallace, Harvey. (Author). Roberson, Cliff, 1937- (Added Author).

Record details

ISBN: 0132623684
ISBN: 9780132623681
Physical Description: xiv, 190 p. : ill. ; 24 cm.
print
Edition: 5th ed.
Publisher: Boston : Pearson, c2013.

Content descriptions

General Note:

Includes index.

Formatted Contents Note:

7. Basic reports -- Types of reports -- Field notes -- Initial police reports -- Operational reports -- Administrative reports -- Required information -- Recording oral statements of witnesses -- Organization of reports -- Drafting the report -- Understanding the report format -- Report content -- Accuracy -- Completeness -- Fairness -- Rules for improvement -- Becoming a speedy writer -- Using the comma -- Criminal Justice Records System -- Report processing -- Crime records -- Confidentiality of records -- 8. Drafting affidavits and the use of reports in court -- Use of reports in court -- The court appearance -- Preparing for court -- Coordinating with the prosecuting attorney -- Testimony in court -- Direct examination -- Cross-examination -- 9. Questioning -- Miranda and its effect -- Pre-Miranda techniques -- Miranda -- The eroding of Miranda -- Interviewing witnesses -- Interviewing victims -- Interrogations -- Interrogation techniques -- Recording techniques -- Rules for improvement -- Characteristics of a well-written report -- Report evaluation -- Sentence structure checklist -- Spelling checklist -- Capitalization checklist -- 10. Interviewing and interacting with victims of crime -- History of victims and the Criminal Justice System -- The Code of Hammurabi -- Other early codes and laws -- Modern codes and laws -- Victims' reactions -- Crisis -- Post-traumatic stress disorder -- Long-term crisis reaction -- Other mental disorders -- Other effects -- Interaction with victims -- Death notification procedures -- Interviewing child sexual abuse victims -- 11. Interviewing as an art -- Interview planning -- Interview location -- Note taking -- Question formulation -- General rules for question construction -- Physiology and its influence -- Questioning techniques -- Active listening -- Interview tactics -- Rules for establishing rapport -- General tactical guidelines -- Interpretation of unspoken behavior -- The search for truth -- 12. Hostage negotiations -- Communications in hostage situations -- Goals in hostage situations -- Profile of hostage negotiation teams -- The critical incident negotiation team.