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Einstein's boss : 10 rules for leading genius / by Hromas, Robert.; Hromas, Christopher,author.;
Includes bibliographical references and index.Note from the author -- Introduction -- Einstein's boss -- Recognizing genius -- Genius is not enough -- Rule 1: Mirrors don't lie -- Rule 2: Get out of the way -- Rule 3: Shut up and listen -- Rule 4: Turn over the rocks -- Rule 5: Alchemy outperforms chemistry -- Rule 6: Your past is not the future's truth -- Rule 7: Ignore squirrels -- Rule 8: Harmonize hearts and minds -- Rule 9: Let the problem seduce the genius -- Rule 10: Make peace with chaos -- Afterword: Seeing yourself in another.A genius thinks more deeply and more creatively than other people. But in today's constantly shifting technical fields, intellectual power is not enough. Skilled leaders are needed to "focus" that brilliance, break down barriers, set goals, and successfully bing products to market. "Einstein's boss" recounts the story of Albert Einstein and his unconventional supervisor, Abraham Flexner, who shaped a fledgling scientific group into the world-renowned Institue for Advanced study. Drawing on historical lessons, and the author's own leadership experience, the book uncovers 10 essential rules for creating high-powered teams of genius who achieve more together than they ever could alone.
Subjects: Personnel management.; Communication in management.; Ability.;
Available copies: 1 / Total copies: 1
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The 5 languages of appreciation in the workplace : [electronic resource] : Empowering organizations by encouraging people. by Chapman, Gary.; White, Paul.;
Narrator: Paul White.Dramatically improve workplace relationships simply by learning your coworkers' language of appreciation. This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer "Yes!"Requires OverDrive Listen (file size: N/A KB) or OverDrive app (file size: 169236 KB).
Subjects: Electronic books.; Employee Motivation; Personnel Management; Gratitude; Communication in Personnel Management; Business Communication; Psychology, Industrial; Nonfiction.; Business.;
© 2019., Oasis Audio,
On-line resources: http://link.overdrive.com/?websiteID=130119&titleID=4502829 -- Click to access digital title in OverDrive;
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Effective difficult conversations : a step-by-step guide / by Soehner, Catherine.; Darling, Ann(Ann L.),author.;
Includes bibliographical references (pages 103-104) and index.Difficult Conversations Defined -- Getting Clear -- Gathering Resources -- Clarifying the Message -- During the Conversation -- You're Not Finished until You Write It Up -- Keep up the Good Work -- Coworkers -- A Brief Note about Change Management -- Managing Up : How to Have Difficult Conversations with Your Boss."In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situations that require an intervention in order to: avoid unnecessary complications or confrontations down the line; prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues; diffuse volatile emotions by maintaining a calm, measured approach; and follow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward. Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace"--Publisher's website.
Subjects: Library personnel management; Conflict management; Communication in library administration; Business communication; Interpersonal communication;
Available copies: 1 / Total copies: 1
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Communication : core interpersonal skills for healthcare professionals / by O'Toole, Gjyn,author.https://id.oclc.org/worldcat/entity/E39PCjHqdRgJfvVyrg6GQmMdHy;
Includes bibliographical references and index.Section 1. The significance of effective interpersonal communication for the healthcare professional. Effective communication for healtcare professionals: a model to guide communication -- The overarching goal of communication for healtchcare professionals: person-centered care -- The specific goals of communication for healthcare professionals: introductions and providing information -- The specific goals of communication for healthcare professionals: questioning, comforting and confronting -- The specific goals of communication for healthcare professionals: effective conclusions of interactions and services: negotiating closure -- Section 2. Achieving effective communication by developing awareness within the healthcare professional. Awareness of and the need for relective practice in healthcare communication -- Awareness of self to enhance healthcare communication -- Awareness of how personal assumptions affect healthcare communication -- Awareness of the whole "person/s" for healthcare communication -- Awareness of the effects of non-verbal communication for the healthcare professional -- Awareness of listening to facilitate person/s-centered communication in healthcare -- Awareness of the effects of different environments up healthcare communication -- Section 3. Managing realities of communication as a healthcare professional. Holistic communication contributing to holistic healthcare -- Effective interprofessional communication within multidisciplinary teams -- Managing conflict when communicating as a healthcare professional -- Culturally responsive communication to accomodate cultural diversity in healthcare -- Healthcare professionals communicating with Indigenous peoples -- Misunderstandings and communication for the healthcare professional -- Ethical communication in healthcare -- Remote or long-distance healthcare communication: the typically unseen healthcare professional -- Telehealth or telecommunication: the seen but not-in-the-room healthcare professional -- Documentation: "one-way" professional healthcare communication -- Social media or "not present in person" communication and the healthcare professional -- Section 4. Scenarios to guide communication: opportunities for healthcare professionals to practice communicating effectively with "the person/s." Person/s experiencing strong negative emotions -- Person/s in particular stages of life -- Person/s fulfilling particular life roles -- Person/s experiencing particular conditions -- Person/s in particular contexts."Communication is a core skill for all healthcare professionals, regardless of their specific discipline. The fifth edition of Communication: Core Interpersonal Skills for Healthcare Professionals provides a comprehensive introduction that will be invaluable for students undertaking any training program in health. The book guides students toward an understanding of all the basic communication techniques and skills they will need in practice. They will learn to develop self-awareness about the impact their words and actions might have on others, use a person-centred model to reconstruct their communication style and approach, and then apply their new knowledge and skills to real-life scenarios. Easy to read and logically ordered over four sections, this book will guide students towards developing lifelong communication skills that will ultimately enable optimal person-centred care, successful therapeutic relationships and positive patient outcomes."--Publisher's description.
Subjects: Communication in medicine.; Medical personnel and patient.; Interpersonal communication.; Cultural competence.; Communication; Professional-Patient Relations; Professional-Family Relations; Cultural Competency;
Available copies: 1 / Total copies: 1
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Leading and managing in nursing / by Yoder-Wise, Patricia S.,1941-editor.https://isni.org/isni/000000008456652X; Sportsman, Susan,editor.;
Includes bibliographical references and index.Leading, mamaging, and following -- Qulaity and safety -- Ethical and legal issues in nursing -- Toward justice -- Healthy workplaces, healthy workforce -- Translating research into practice -- Gaining personal insight: being an effective follower and leader -- Communication and conflict -- Healthcare organizations and structures -- Person-centered care -- Staffing and scheduling -- Workforce engagement through collective action and governance -- Solving problems and influencing position outcomes -- Delegating: authority, accountability, and responsibility in delegation decisions -- Effecting change, large and small -- Building effective teams -- The impact of technology -- Artificial intelligence -- Managing costs and budgets -- Selecting, developing, and evaluating staff -- Managing personal and personnel problems -- Role transitions -- Managing your career -- Developing leaders, managers, and followers -- Thriving for the future.This book helps you learn to provide caring, compassionate, and professional nursing leadership. [From publisher's description].
Subjects: Nursing services; Leadership.; Nursing Services; Leadership;
Available copies: 1 / Total copies: 1
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Working remotely : a practical guide for librarians / by Virello, Molly,1988-author.;
Includes bibliographical references and index.Defining remote work -- Establishing a remote work policy -- Setting staff expectations -- Technical requirements -- Setting up a remote space -- Daily routines, communication, and digital etiquette -- Establishing digital services and programming -- Marketing remote services and programs -- Strategies for library leadership -- Building resilience and avoiding burnout -- Returning to on-site work -- Appendix 1. Remote management checklist : preparation -- Appendix 2. Remote management checklist : check-ins -- Appendix 3. Assessment checklist for remote work -- Appendix 4. Remote work week template -- Appendix 5. Remote work agreement template -- Appendix 6. Continuing ed, learning opportunities & upskill resources."This practical how-to guide that will helps librarians who work remotely set up a home office space; choose a routine; and adapt, plan, create, implement, manage, & evaluate their services order to unleash their library's potential to engage and wow their patrons and communities"--
Subjects: Library personnel management; Telecommuting;
Available copies: 1 / Total copies: 1
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The prison industry : how it works and who profits / by Tylek, Bianca,author.; Worth Rises (Organization),issuing body.;
Includes bibliographical references (pages [191]-244) and index.Introduction -- Architecture + Construction -- Operations + Management -- Personnel -- Labor + Programs -- Equipment -- Data + Information -- Telecom -- Financial Services -- Food + Commissary -- Healthcare -- Transportation -- Community Corrections -- Conclusion."Based on years of research by the criminal justice organization Worth Rises--best known for campaigns that have revolutionized prison telecom and made prison and jail communication free in cities and states around the country--The Prison Industry maps the range of ways in which private corporations, often with their government partners, make money off incarceration. It further details the gross extraction of wealth from incarcerated people and their families, who have been brutalized by overpolicing, mass incarceration, and mass surveillance. Chapters on labor, telecom, healthcare, community corrections, and more explore the origin story of privatization for each sector and how much money is in it for the corporations involved. Stretching far beyond private prisons to look at all the sectors that benefit from incarceration, the authors illuminate the methods used to extract resources from public coffers and communities, which corporations are most active and how they partner with governments, and the harms these profit-based approaches to justice cause people, families, and communities. Ultimately, The Prison Industry makes a compelling case for dismantling the prison industry and prison abolition more broadly. It serves as a tool for the tearing down of our wholly oppressive carceral system--the ashes of which we can use to create a better world built on care, not cages." -- Baker & Taylor
Subjects: Prison-industrial complex;
Available copies: 1 / Total copies: 1
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Fast facts for the long-term care nurse : what nursing home and assisted living nurses need to know in a nutshell / by Eliopoulos, Charlotte.;
Includes bibliographical references and index.Unique aspects of long-term care -- Settings for long term-care -- Reimbursement for long-term care -- Regulations -- Long-term care nursing responsibilities -- Culture change -- The minimum data set (MDS) -- Assessing needs beyond the minimum data set (MDS) -- Assessment skill -- Identifying changes in status -- Creating care plan -- Ensuring person-centered care -- Caring for families -- Documentation essentials -- Promoting medication safety -- Reducing common risks -- Identifying and managing clinical emergencies -- End-of-life care -- Overview of dementia -- Communication challenges with residents with dementia -- Special clinical challenges -- Foundations of leadership and management -- Determining staffing needs -- Surveys -- Legal aspects -- Self-care."The book embodies a holistic approach to nursing that recognizes the importance of quality of life in addition to quality of care. It provides an overview of the unique features of long-term care, addressing the operational differences between these settings and those of acute settings, the distinct responsibilities of long-term care nurses, special needs of the residents, and major clinical challenges. The text offers guidance on the use of evidence-based knowledge within the constraints of long-term care settings. Topics such as legal risks, documentation essentials, and the importance of self-care are covered, along with management and leadership issues relevant to the supervision of unlicensed personnel. The Fast Facts in a Nutshell feature assists readers in reinforcing and applying content, and a comprehensive resource list supplements the text. The book will also serve as a useful study tool for long-term nursing care certification." - Provided by publisher.
Subjects: Long-term care of the sick; Nursing home care.; Older people; Long-Term Care.; Nursing Care; Assisted Living Facilities.; Nursing Homes.; Needs Assessment.;
Available copies: 1 / Total copies: 1
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Civility in the digital age : how companies and people can triumph over haters, trolls, bullies, and other jerks / by Weckerle, Andrea.;
Includes bibliographical references and index.Who Gives A Darn About Conflict?: -- If it happened to them, it can happen to you -- How this book will help you -- It all began on August 6, 1991 -- Every single day people and businesses take a hit on the internet: -- Negative effects of unresolved conflict -- Unique aspects of online communications -- Anonymity and pseudonymity -- Legal system's weaknesses -- When it's online, it's permanent -- Three scenarios revisited -- What is conflict and how can conflict management and resolution help? -- Foundational concepts in conflict management and resolution -- Positions -- Needs -- Values -- Different types of conflict management and resolution: -- Negotiation -- Facilitation -- Mediation -- Arbitration -- Civil litigation -- Three foundational skills necessary in conflict: -- Management and resolution -- What this book covers -- Endnotes -- Why Your Online Reputation And Privacy Matter: -- More and more, everything you do is public and subject to public scrutiny -- Sharing and oversharing -- Your digital footprint matters, whether you want it to or not -- How online information about your affects your reputation and life -- Online information about your affects your education, too -- Online information about you impacts your career success -- Online information affects more than you think -- Reputational hits from the outside -- Reputational hits from the inside -- Measuring your existing digital footprint: -- Consumer review and complaint sites -- Local and hyperlocal sites -- Sentiment analysis -- Creating a strong online reputation: -- Importance of trust and goodwill -- If you make a mistake, own it -- Monitoring your online reputation: -- Using monitoring tools -- Endnotes -- Different Types Of Conflicts You'll Encounter Online: -- Whether you're a global giant or a private individual, you can't escape online conflict -- How many different types of online conflicts are there?: -- One-on-one conflict -- One-on-one conflict between individuals with a prior relationship -- One-on-one conflict between individuals who are known to each other -- One-on-one conflict between individuals with only a superficial prior relationship -- Conflicts between several people or groups -- Conflicts between several people or groups who share a common identity -- Conflicts between several people or groups who don't share a common identity -- Conflicts between an individual and several community members -- Conflicts between community members and site representatives -- Conflict with people who are pseudonymous or anonymous -- Online lynch mobs: -- Private versus public disputes -- Conflict issue categories: -- Content-based conflicts -- Personality-based conflicts -- Power-based conflicts -- Identity-based conflicts -- Why these online conflicts matter -- Endnotes -- Who Are The Troublemakers?: -- Pathetic loser and coward: -- Troublemakers come in all sorts of shapes and sizes -- Anatomy of a troll -- How to deal with trolls -- Dealing with sockpuppets -- How to identify a sockpuppet -- Dealing with difficult people -- Dealing with online defamers -- Cyberbullies, cyberharassers, and cyberstalkers -- What to do if you are being harassed or stalked -- Online and offline can overlap -- Endnotes -- What's Your Conflict Style?: -- It's other people who are making me crazy, so why are we talking about me? -- There is no single right or wrong conflict style -- Adult personal conflict styles -- Competing: the warrior -- Coercing: the bulldozer -- Circumventing: the dodger -- Compliant: the pacifier -- Compromising: the negotiator -- Covert: the operative -- Collaborative: the resolver -- Online conflict style quiz: which one are you? -- Scoring key -- Endnotes -- 101 of Anger Management: -- Anger is a primal emotion -- Important note about this chapter -- What happens to you when you become angry? -- Are there differences in who becomes angry and how they express it? -- Why people become angry -- Don't confuse anger with other, similar emotions -- Negative anger affects people at work and at home -- Downside of expressing anger online -- Venting and self-control -- Anger management techniques -- Endnotes -- Digital Literacy In A Hyperconnected World: -- Brett Cohen the celebrity -- News media takes accuracy seriously-and still sometimes gets it wrong -- Digital literacy and why it's important -- Truthiness is the word -- Critical thinking is a core component of digital literacy -- Check your biases and beliefs -- Examining credibility and quality -- Don't be seduced by gossip and rumors -- Accuracy and verifiability of information -- Is a desire for the truth strong enough to overcome bias and faulty thinking? -- Endnotes --Into The Trenches: Conflict Resolution Skills And Strategies: -- Could this dispute have been managed better and possibly even avoided? -- Your conflict goals and corresponding approaches -- Your organizations' culture and conflict practices -- Determining if, when, and how to respond -- Word about the role of compassion -- Dispute management process: -- Gather information -- Identify the disputants -- Define the problem from your perspective -- Determine what the other side says the problem is about -- When the parties have different views about what the dispute is about -- What does the other side say it wants? -- Who are the decision makers? -- Agreeing on process and ground rules -- Know your BATNA and WATNA -- Creating possible solutions -- Agree on the implement the solution -- Review your progress -- Interpersonal skills for successful dispute management: -- Focus on the problem and not the person -- Don't make personal attacks or ad hominem fallacies -- Form of expression matters -- Active listening -- Responses when someone bashes you online -- Examples of effective online problem solving: -- Special note about consumer review sites -- Single versus repeat occurrence disputes -- Can you manage the dispute on your own or do you need outside help? -- Crisis management approach -- Endnotes -- Legal Aspects Of Online Disputes And conflicts: -- Is questionable behavior illegal? It depends on the facts and circumstances -- Imperfect nature of legal rights and responsibilities online: -- Freedom of speech -- Defamation -- Privacy -- Section 230 of the Communications Decency Act -- Drafting robust and legal social media policies -- Endnotes -- 30-Day Plan For Better Conflict Management Online: -- Putting knowledge into action -- Day 1: Start your conflict inventory and assessment -- Day 2: Identify your greatest online conflict concerns -- Day 3: Measure your existing digital footprint -- Day 4: Start identifying your online conflict management goals -- Day 5: Identify your internal champions -- Day 6: Get buy-in from leadership -- Day 7: Get human resource's buy-in -- Day 8: Identify the stakeholders and key personnel you'll need -- Day 9: Identify the financial resources you need -- Day 10: Claim your online identity -- Day 11: Choose an online monitoring tool -- Day 12: Set up an online conflict tracking system -- Day 13: Set up your social media sites -- Day 14: Create your company's social media policy or review your existing one -- Day 15: Hire someone to manage your social media properties -- Day 16: Hire an attorney -- Day 17: Determine whether you need to bury or remove negative information -- Day 18: Start developing your company's online conflict management training -- Day 19: Establish criteria for measuring success of conflict management training program -- Day 20: Create a social media conflict response flow chart -- Day 21: Start offering in-depth conflict management training to your social media professionals, public relations professionals and online community managers -- Day 22: Start drafting your crisis management plan --- Day 23: Identify our online crisis management team -- Day 24: Decide who your public face will be in an online crisis -- Day 25: Train your public relations team and social media team in crisis management skills -- Day 26: Develop your company Website's "dark site" -- Day 27: Start developing your digital literacy training course -- Day 28: Start developing your digital literacy training course -- Day 29: Simulate an online conflict crisis -- Day 30: Conduct the online crisis simulation's -- Post mortem -- Index.Overview: Ever seem like the Web is just one big screaming match? Ever feel like you're refereeing a worldwide tantrum on YOUR social media sites, blogs, and online forums? That's not good for your goals - or your sanity. Stop. Now. Step back. Take a breath. And solve the problem. Thought you couldn't? You can: there are proven best practices for getting people to be civil online. Even when they disagree. Even if they're complaining. You can avoid misunderstandings that lead to flame wars, and promote constructive conversation amongst those with strongly held views. And, finally, you can handle the people that just can't be civilized. Today, these skills are flat-out imperative. Everyone who leads, curates, manages, or participates in online communities needs them. Andrea Weckerle hasn't just compiled them: she's created a 30-Day Action Plan for restoring civility to your corner of the digital world. This plan works - and not one moment too soon. Master the foundational skills you need to resolve and prevent conflict online -- Understand the dynamics of each online conflict, from procedural disputes to online lynch mobs -- Stay cool and effectively manage conflict in even the highest-pressure online environments -- Differentiate between what people say and what they really want -- Create a positive online footprint-or start cleaning up a negative image -- Recognize online troublemakers and strategize ways to handle them -- Manage your own anger-and, when necessary, express it online safely and productively -- Strategically manage others' online hostility and frustration -- Limit risks to your organization's online reputation due to actions it can't control -- Draft and implement corporate social media policies that actually work.
Subjects: Online etiquette.; Online dispute resolution.;
© [2013], Que ; Pearson Education [distributor],
Available copies: 1 / Total copies: 1
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How to reach & teach children & teens with ADD/ADHD : practical techniques, strategies, and interventions / by Rief, Sandra F.;
"The most up-to-date and comprehensive vital resource for educators seeking ADD/ADHD-supportive methods. How to Reach and Teach Children and Teens with ADD/ADHD, Third Edition is an essential guide for school personnel. Approximately 10 percent of school-aged children have ADD/ADHD -- that is at least two students in every classroom. Without support and appropriate intervention, many of these students will suffer academically and socially, leaving them at risk for a variety of negative outcomes. This book serves as a comprehensive guide to understand and manage ADHD: utilizing educational methods, techniques, and accommodations to help children and teens sidestep their weaknesses and showcase their numerous strengths. This new 2016 edition has been completely-updated with the latest information about ADHD, research-validated treatments, educational laws, executive function, and subject-specific strategies. It also includes powerful case studies, intervention plans, valuable resources, and a variety of management tools to improve the academic and behavioral performance of students from kindergarten through high-school. From learning and behavioral techniques to whole group and individualized interventions, this indispensable guide is a must-have resource for every classroom -- providing expert tips and strategies on reaching kids with ADHD, getting through, and bringing out their best. Prevent behavioral problems in the classroom and other school settings Increase students' on-task behavior, work production, and academic performance Effectively manage challenging behaviors related to ADHD Improve executive function-related skills (organization, memory, time management) Apply specific research-based supports and interventions to enable school success Communicate and collaborate effectively with parents, physicians, and agencies"--Includes bibliographical references and index.
Subjects: Attention-deficit-disordered children; Attention-deficit-disordered youth; Hyperactive children; Classroom management;
Available copies: 1 / Total copies: 1
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