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Communication : core interpersonal skills for healthcare professionals / by O'Toole, Gjyn,author.;
Includes bibliographical references and index.Section 1: The significance of effective interpersonal communication for the healthcare professional -- Section 2: Achieving effective communication by developing awareness within the healthcare professional -- Section 3: Managing realities of communication as a healthcare professional -- Section 4: Scenarios to guide communication: opportunities for healthcare professionals to practise communicating effectively with 'the person/s'."Written by Gjyn O'Toole, Communication: core interpersonal skills for healthcare professionals, 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment." -- provided by publisher.
Subjects: Communication in medicine.; Medical personnel and patient.; Interpersonal communication.; Communication; Professional-Patient Relations; Professional-Family Relations; Cultural Competency;
Available copies: 1 / Total copies: 1
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Chemical communication : the language of pheromones / by Agosta, William C.;
Includes bibliographical references (p. [165]-168) and index.
Subjects: Pheromones.; Animals Communication;
© c1992., Scientific American Library : Distributed by W.H. Freeman,
Available copies: 1 / Total copies: 1
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Failure to communicate : how conversations go wrong and what you can do to right them / by Weeks, Holly.;
Subjects: Business communication.; Interpersonal communication.; Oral communication.;
© 2010., Harvard Business ; McGraw-Hill [distributor],
Available copies: 1 / Total copies: 1
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Nonviolent communication : [electronic resource] : A language of life: life-changing tools for healthy relationships. by Rosenberg, Marshall B.;
5,000,000 COPIES SOLD WORLDWIDE TRANSLATED IN MORE THAN 35 LANGUAGES What is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate —judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people— could indeed be called "violent communication." What is Nonviolent Communication? Nonviolent Communication is the integration of four things: Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity Language: understanding how words contribute to connection or distance Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: Increase our ability to live with choice, meaning, and connection Connect empathically with self and others to have more satisfying relationships Sharing of resources so everyone is able to benefitElectronic reproduction.
Subjects: Electronic books.; Nonfiction.; Psychology.; Self-Improvement.;
© 2015.,
On-line resources: http://link.overdrive.com/?websiteID=130119&titleID=2385187 -- Click to access digital title in OverDrive.;
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Nonviolent communication : a language of life / by Rosenberg, Marshall B.;
Includes bibliographical references (p. 197-199) and index.Giving from the heart -- Communication that blocks compassion -- Observing without evaluating -- Identifying and expressing feelings -- Taking responsibility for our feelings -- Requesting that which would enrich life -- Receiving empathically -- The power of empathy -- Connecting compassionately with ourselves -- Expressing anger fully -- The protective use of force -- Liberating ourselves and counseling others -- Expressing appreciation in nonviolent communication -- The four-part nonviolent communication process -- Some basic feelings and needs we all have -- About nonviolent communication.Enrich your personal and work relationships with the art of compassionate communication. What if you could defuse tension and create accord in even the most volatile situations just by changing the way you speak? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries on 5 continents.
Subjects: Interpersonal communication.; Interpersonal relations.; Communication.;
© c2003., PuddleDancer Press,
Available copies: 1 / Total copies: 1
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Netter's infectious diseases / by Jong, Elaine C.; Stevens, Dennis L.; Netter, Frank H.(Frank Henry),1906-1991.;
I. Vaccine-preventable diseases in children and adolescents: -- Introduction to vaccine-preventable diseases in children and adolescents / ChrisAnna M. Mink -- Diphtheria and tetanus / Bruce D. Meade, Kristin E. Meade -- Bordetella pertussis and pertussis (whooping cough) / Sylvia H. Yeh , ChrisAnna M. Mink -- Haemophilus influenzae type b / Sylvia H. Yeh -- Pneumococcal disease: infections caused by Streptococcus pneumoniae / R. Douglas Pratt -- Infections caused by Neisseria meningitidis / Margaret C. Bash, Anjali N. Kunz -- Poliomyelitis (polio) and polioviruses / ChrisAnna M. Mink -- Influenza / Sylvia H. Yeh -- Rotavirus infection / S. Michael Marcy, Susan Partridge -- Measles / Alison Margaret Kesson -- Mumps / Alison Margaret Kesson -- Rubella / Alison Margaret Kesson -- Varicella-zoster virus infections / Sylvia H. Yeh -- Hepatitis A infection and prevention / Dean A. Blumberg -- Hepatitis B infection / Dean A. Blumberg -- Human papillomavirus infections and prevention / Dean A. Blumberg.II. Skin and soft-tissue infections: -- Introduction to skin and soft-tissue infections / Dennis L. Stevens -- Impetigo / Dennis L. Stevens -- Erysipelas and cellulitis / Dennis L. Stevens -- Folliculitis, furuncles, and carbuncles / Dennis L. Stevens -- Life-threatening skin and soft-tissue infections / Dennis L. Stevens, Amy E. Bryant -- Superficial dermatophyte infections of the skin / Gregory Raugi, Thao U. Nguyen -- Herpes simplex virus infection / John D. Kriesel, Christopher M. Hull -- Nontuberculous mycobacterial skin infections / Luis G. Tulloch.III. Respiratory tract infections: -- Introduction to respiratory tract infections / Thomas M. File, Jr. -- Community-acquired pneumonia, bacterial / Thomas M. File, Jr. -- Hospital-acquired pneumonia / Lee E. Morrow, Marin H. Kollef -- Atypical pneumonia / Thomas M. File, Jr. -- Aspiration pneumonia / John G. Bartlett -- Viral respiratory infections / Michael J. Tan -- Sinus infections / Anthony W. Chow -- Acute otitis media / Blaise L. Congeni -- Pharyngitis / John R. Bower -- Acute exacerbations of chronic obstructive pulmonary disease / Sanjay Sethi.IV. Systemic infections: -- Introduction to systemic infections / Dennis L. Stevens -- Endocarditis / Sky R. Blue, Casi M. Wyatt, Thomas J. Coffman -- Meningitis / Thomas A. Kurrus, Martin G. Täuber -- Osteomyelitis / Russell W. Steele -- Urinary tract infections / Dimitri M. Drekonja, James R. Johnson -- Systemic fungal infections / Carol A. Kauffman.V. Surgical infections: -- Surgical infections: introduction and overview / E. Patchen Dellinger -- Acute appendicitis / Heather M. Vasser, Daniel A. Anaya -- Acute ascending cholangitis and suppurative, toxic cholangitis / Patrick S. Wolf, James O. Park -- Acute diverticulitis / Natasha S. Becker, Daniel A. Anaya -- Hydatid cyst disease (Echinococcosis) / Austin L. Spitzer, Paul S. Pottinger, James O. Park -- Intraabdominal abscess / Christopher M. Watson, Robert G. Sawyer -- Liver abscess: pyogenic and amebic hepatic abscess / Patrick S. Wolf, James O. Park -- Necrotizing soft-tissue infections / Daniel A. Anaya, E. Patchen Dellinger -- Anorectal abscess and fistula in ano / Arden M. Morris -- Peritonitis / Christopher M. Watson, Robert G. Sawyer -- Pyomyositis (pyomyositis tropicans) / Joseph F. Woodward, James O. Park, E. Patchen Dellinger -- Surgical site infections / E. Patchen Dellinger.VI. Sexually transmitted infections: -- Introduction to sexually transmitted infections / Jeanne M. Marrazzo -- Trichomoniasis / Jill S. Huppert -- Herpes simplex virus genital infection / Nicholas J. Moss, Anna Wald -- Human immunodeficiency virus and acquired immunodeficiency syndrome / Shireesha Dhanireddy -- Human papillomavirus / Eileen F. Dunne -- Infections caused by Chlamydia trachomatis, including lymphogranuloma venereum / William M. Geisler -- Infection with Neisseria gonorrhoeae / Lori Marie Newman, Kimberly Workowski -- Syphilis (Treponema pallidum) / Stephanie E. Cohen, Joseph Engelman, Jeffrey D. Klausner -- Related syndromes and less common sexually transmitted infections / John F. Toney.VII. Infections associated with international travel and outdoor activities: -- Introduction to infections associated with international travel and outdoor activities / Elaine C. Jong -- Malaria / Elaine C. Jong -- Yellow fever / Mark D. Gershman, J. Erin Staples -- Travelers' diarrhea / Martin S. Wolfe -- Enteric fever: typhoid and paratyphoid fever / Elaine C. Jong -- Viral hepatitis / Michael James Babineaux, Miriam J. Alter -- Rabies / Kis Robertson, Nina Marano, Katherine J. Johnson -- Arboviruses of medical importance / Theodore F. Tsai -- Leptospirosis / Vernon Ansdell -- Lyme disease / Christopher Sanford -- Tick-borne encephalitis / Martin Haditsch -- Primary amebic meningoencephalitis / Govinda S. Visvesvara, Jonathan S. Yoder, Michael J. Beach.VIII. Parasitic diseases: -- Introduction to parasitic diseases / Elaine C. Jong -- Amebiasis / Martin S. Wolfe -- Giardiasis / Martin S. Wolfe -- Other intestinal protozoa / Martin S. Wolfe -- Soil-transmitted helminths and other intestinal roundworms / Elaine C. Jong -- Intestinal cestodes (tapeworms) / Douglas William MacPherson -- Cysticercosis / Raul E. Isturiz, Hector H. Garcia -- Food-borne trematodes: liver, lung, and intestinal flukes / Elaine C. Jong -- Echinococcosis: cystic and alveolar disease / Christina M. Coyle -- Trichinellosis / Zvi Shimoni, Paul Froom -- Filarial diseases / Jan Agosti -- Schistosomiasis / Elaine C. Jong -- Chagas disease / Fabiana Simão Machado, Herbert B. Tanowitz.IX. Emerging infectious diseases and pandemics: -- Introduction to emerging infectious diseases and pandemics / Jo Hofmann -- Novel influenza / Jo Hofmann -- Severe acute respiratory syndrome (SARS) / Eileen Schneider -- Multidrug-resistant tuberculosis / Christopher Edward Spitters -- West Nile virus disease / Grant L. Campbell ... [et al.] -- Anthrax / Benjamin D. Moser, Sean V. Shadomy, Theresa L. Smith -- Tularemia / Jo Hofmann.Includes bibliographical references and index.This comprehensive yet concise overview of current global infectious disease concerns covers the basics of the field using beautiful Netter illustrations and accessible "need-to-know" information on major conditions and problems, including vaccine-preventable diseases, drug-resistant staph and TB infections, pandemic flu, echinococcosis, and Chagas' disease. -- from Back Cover
Subjects: Communicable diseases.;
© c2012., Elsevier/Saunders,
Available copies: 1 / Total copies: 1
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[brief] : make a bigger impact by saying less / by McCormack, Joseph,1965-;
Includes bibliographical references (pages 219-223) and index."Get heard by being clear and conciseThe only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average attention span has shrunk from 12 seconds in 2000 to eight in 2012.So, throw them a lifeline and be brief.Author Joe McCormack tackles the challenges of inattention, interruptions, and impatience that every professional faces. His proven B.R.I.E.F. approach, which stands for Background, Relevance, Information, Ending, and Follow up, helps simplify and clarify complex communication. BRIEF will help you summarize lengthy information, tell a short story, harness the power of infographics and videos, and turn monologue presentations into controlled conversations. Details the B.R.I.E.F. approach to distilling your message into a brief presentation Written by the founder and CEO of Sheffield Marketing Partners, which specializes in message and narrative development, who is also a recognized expert in Narrative Mapping, a technique that helps clients achieve a clearer and more concise message Long story short: BRIEF will help you gain the muscle you need to eliminate wasteful words and stand out from the rest. Be better. Be brief.--Machine generated g clear and conciseThe only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average attention span has shrunk from 12 seconds in 2000 to eight in 2012.So, throw them a lifeline and be brief.Author Joe McCormack tackles the challenges of inattention, interruptions, and impatience that every professional faces. His proven B.R.I.E.F. approach, which stands for Background, Relevance, Information, Ending, and Follow up, helps simplify and clarify complex communication. BRIEF will help you summarize lengthy information, tell a short story, harness the power of infographics and videos, and turn monologue presentations into controlled conversations. Details the B.R.I.E.F. approach to distilling your message into a brief presentation Written by the founder and CEO of Sheffield Marketing Partners, which specializes in message and narrative development, who is also a recognized expert in Narrative Mapping, a technique that helps clients achieve a clearer and more concise message Long story short: BRIEF will help you gain the muscle you need to eliminate wasteful words and stand out from the rest. Be better. Be brief. --
Subjects: Business communication.;
Available copies: 1 / Total copies: 1
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The handy communication answer book / by Sergy, Lauren.;
"The subject is written and verbal communication"--Includes bibliographical references (pages 375-387) and index.What is communication? : General communication ; Verbal communication ; Nonverbal communication ; Written communication -- A brief history of communication : Orality, oral traditions, and oratory ; Communicating over distances ; Mass media: newspapers, radio, and TV ; The influence of the Internet -- Rhetoric : Key ideas and terms ; Rhetoric from classical to modern times ; Rhetoric today ; Rhetorical terms, concepts, devices -- Effective written communication : Common types of written communication ; Affecting meaning and interpretation ; Persuasiveness ; Clarity ; Clichés, run-ons, and other gaffes ; Specialty writing -- The email minefield : Email in brief ; Advantages and pitfalls of email ; Effective use of email ; Email etiquette -- Social media : Social media in brief ; Advantages and pitfalls of social media ; Effective use of social media ; Social media etiquette -- The psychology of public speaking : How public speaking and oratory affect communication ; Anxiety and fear of public speaking ; Characteristics of a good public speaker -- Contemporary public speaking : Revolutions in radio, TV, and the Internet ; Important speakers and speeches of the 20th and 21st centuries ; Major public speaking organizations and events -- Speeches and presentations : Styles and types of speeches and presentations ; Key elements of speeches and presentations ; Structure and organization ; Delivery -- The human voice : Anatomy of speaking ; Developing your voice ; Using your voice effectively -- Body talk : The effects of body language ; Developing your body language ; Using body language effectively -- Audience matters : Audience needs and wants ; Engaging your audience ; Hecklers, Smartphones and other annoyances -- Technology and equipment : Amplifiers ; Recording devices ; Internet applications ; Memory aids ; Slideshows and visual presentations -- Business communication : Interpersonal relationships and etiquette ; Workplace conflict management ; Persuasive communication ; Negotiation ; Business writing ; Networking ; Pitching ; Websites and social media ; In-person presentations ; Phone and voice-only presentations ; Acceptance speeches and addresses -- Social communication : Wedding toasts and other common scenarios ; Communicating across cultures ; communicating across generations ; Negotiation with and persuading family and friends -- Academic communication : Style and conventions ; Instructional presentation skills ; Conferences, journals, blots, etc. -- Appendix 1. Rhetoric in political speeches -- Appendix 2. Sample speeches for real life.
Subjects: Written communication.; Oral communication.; Business communication.;
Available copies: 1 / Total copies: 1
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The A-Ha! method : Communicating powerfully in a time of distraction / by Zichermann, Gabe,1974-author.;
Includes bibliographical references and index.What to expect (when you're expected to speak beautifully) -- Everything you know about communication is wrong -- A-Ha! The behavioral science of modern communication -- The Tao of Zoom: strategies for meetings, speeches, and pitches -- The RuPaul theory of personal style -- I have the best stories: Act I -- The journey and the battle: Acts II and III -- Slides and other speaking aids -- Confidence = timing, rehearsal, memorization -- You are a rockstar (and so is your hygiene) -- During your presentation: reading the room -- Post talk -- Conclusion: becoming a professional speaker.Audiences today are more distracted than ever. As a result, traditional forms of communication and public speaking simply don’t work. Noted behavioral designer and gamification expert Gabe Zichermann has an answer: leveraging behavioral science and breakthrough techniques to help anyone pitch, speak, or lead meetings with confidence and success.The A-Ha! Method: Communicating Powerfully in an Age of Distraction weaves together the latest research and Zichermann’s own experiences as a renowned keynote speaker and speaking coach in a practical, step-by-step, and easy to follow guide that can make anyone stand out from the crowd.Readers will learn how to construct stories for maximum impact using techniques from the theatre, improv, and stand up comedy. They’ll apply lessons from the behavioral sciences to structuring talks with a rhythm and meter that’s designed to cut through the fog of distraction. And they’ll learn to build talks, decks, and personal habits to combat speaking anxiety…provided by publisher.
Subjects: Business communication.; Communication.; Public speaking.;
Available copies: 1 / Total copies: 1
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Improve your communication skills : how to build trust, be heard and communicate with confidence / by Barker, Alan,1956-;
Includes bibliographical references.What is communication? -- What's your communication style? -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Tough conversations -- Making a presentation -- Putting it in writing -- Networking: the new conversation.Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 5th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations.
Subjects: Business communication.;
Available copies: 1 / Total copies: 1
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