Book
Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication
Record details
- ISBN: 9781945157905
- ISBN: 1945157909
- ISBN: 9781945157912
- ISBN: 9781945157929
- ISBN: 9781945157936
-
Physical Description:
print
xvii, 300 pages : illustrations ; 23 cm - Edition: Second edition.
- Publisher: Indianapolis, IN : Sigma Theta Tau International Honor Society of Nursing, [2019]
Content descriptions
| General Note: | Preceded by: Critical conversations : scripts & techniques for effective interprofessional & patient communication / Cheri Clancy. 2014. |
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | The importance of effective communication in healthcare -- Body language exposed -- The emotionally intelligent and emotionally competent nurse -- Mindful conversations -- Mind over matter -- Impromptu scripting, phrasing, and acronyms -- Interprofessional coaching conversations -- Improving patient experience -- Fostering a healthy workplace environment -- Organizational culture and behavior. |
Search for related items by subject
| Subject: | Nurse and patient Interprofessional relations Communication in medicine Nurse-Patient Relations Communication Interprofessional Relations |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Kirtland Community College Library | RT 82 .C75 2019 | 30775305567076 | General Collection | Available | - |
| LDR | 03986cam a2200637 i 4500 | ||
|---|---|---|---|
| 001 | 53249 | ||
| 003 | KCCL | ||
| 005 | 20220916121308.0 | ||
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| 020 | . | ‡a9781945157905 ‡q(softcover) | |
| 020 | . | ‡a1945157909 | |
| 020 | . | ‡z9781945157912 ‡q(epub) | |
| 020 | . | ‡z9781945157929 ‡q(PDF) | |
| 020 | . | ‡z9781945157936 ‡q(mobi) | |
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| 082 | 0 | 0. | ‡a610.7306/9 ‡223 |
| 049 | . | ‡aET8A ‡c1 | |
| 100 | 1 | . | ‡aClancy, Cheri, ‡d1972- ‡eauthor. |
| 240 | 1 | 0. | ‡aCritical conversations |
| 245 | 1 | 0. | ‡aCritical conversations in healthcare : ‡bscripts & techniques for effective interprofessional & patient communication / ‡cCheri Clancy. |
| 250 | . | ‡aSecond edition. | |
| 264 | 1. | ‡aIndianapolis, IN : ‡bSigma Theta Tau International Honor Society of Nursing, ‡c[2019] | |
| 300 | . | ‡axvii, 300 pages : ‡billustrations ; ‡c23 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 500 | . | ‡aPreceded by: Critical conversations : scripts & techniques for effective interprofessional & patient communication / Cheri Clancy. 2014. | |
| 504 | . | ‡aIncludes bibliographical references and index. | |
| 505 | 0 | . | ‡aThe importance of effective communication in healthcare -- Body language exposed -- The emotionally intelligent and emotionally competent nurse -- Mindful conversations -- Mind over matter -- Impromptu scripting, phrasing, and acronyms -- Interprofessional coaching conversations -- Improving patient experience -- Fostering a healthy workplace environment -- Organizational culture and behavior. |
| 520 | . | ‡aCritical Conversations provides direction and solutions for deficits in healthcare that exist in verbal and non-verbal communication as well as scripting tool kits that can be applied in various situations and health care settings between nurses and colleagues and nurses and patients. Each chapter features dos and don'ts, reflective questions, and practical tools. Whether you are a new nurse at the bedside or the CNO of a major healthcare facility, this book will help you deal with gossip, harassment, and other tough topics; improve your ability to address workloads, management styles, and other tricky subjects with your managers; work with frustrated families, angry physicians, and disrespectful colleagues; overcome conversation traps that make you feel like you aren't getting your point across; improve the patient experience and effectively communicate with families. -- Provided by publisher. | |
| 650 | 0. | ‡aNurse and patient. | |
| 650 | 0. | ‡aInterprofessional relations. | |
| 650 | 0. | ‡aCommunication in medicine. | |
| 650 | 1 | 2. | ‡aNurse-Patient Relations ‡0(DNLM)D009723 |
| 650 | 2 | 2. | ‡aCommunication ‡0(DNLM)D003142 |
| 650 | 2 | 2. | ‡aInterprofessional Relations ‡0(DNLM)D007400 |
| 710 | 2 | . | ‡aSigma Theta Tau International, ‡eissuing body. |
| 776 | 0 | 8. | ‡iOnline version: ‡aClancy, Cheri, 1972- ‡tCritical conversations in healthcare. ‡bSecond edition. ‡dIndianapolis, IN : Sigma Theta Tau International Honor Society of Nursing, 2018 ‡z9781945157912 ‡w(DLC) 2018041676 |
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| 994 | . | ‡aC0 ‡bET8 | |
| 905 | . | ‡u150792 | |
| 901 | . | ‡aon1088737648 ‡bOCoLC ‡c53249 ‡tbiblio ‡soclc | |