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Understanding everyday incivility : why are they so rude?  Cover Image Book Book

Understanding everyday incivility : why are they so rude?

Lane, Shelley D. (author.). Yamada, David C., (Author of introduction, etc.).

Summary: "Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they're "just teasing" and we're "too sensitive," coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how "rude" behavior can sometimes be beneficial - and "polite" behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to everyday incivility and strategies for responding effectively and appropriately."--Back cover

Record details

  • ISBN: 9781538141205
  • ISBN: 1538141205
  • Physical Description: print
    xv, 248 pages ; 23 cm
  • Publisher: Lanham : Rowman & Littlefield, a wholly owned subsidiary of The Rowman & Littlefield Publishing Group, Inc., [2020]

Content descriptions

General Note:
Date of publication from publisher's Web site.
Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: Foreword / David C. Yamada -- Part I. Understanding everyday incivility : Introduction to everyday incivility -- Characterizing everyday incivility -- Influences on everyday incivility -- The good, the bad, and the virtue of civility -- Power and everyday incivility -- Part II. Everyday incivility in its contexts : Everyday incivility at work -- Everyday incivility online -- Everyday incivility at home -- Promoting everyday civility.
Subject: Courtesy

Available copies

  • 1 of 1 copy available at Kirtland Community College.


  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library BJ 1533 .C9 L36 2020 30775305567175 General Collection Available -

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