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Improve your communication skills : how to build trust, be heard and communicate with confidence / Alan Barker.

Available copies

  • 1 of 1 copy available at Kirtland Community College.

Current holds

0 current holds with 1 total copy.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library HF 5718 .B37 2019 30775305544893 General Collection Available -

Record details

  • ISBN: 9780749486273
  • ISBN: 0749486279
  • ISBN: 9780749498863
  • ISBN: 0749498862
  • ISBN: 9780749486280 (PDF ebook)
  • ISBN: 0749486287 (PDF ebook)
  • Physical Description: x, 161 pages : illustrations ; 22 cm.
  • Edition: Fifth edition.
  • Publisher: London ; Kogan Page, 2019

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references.
Formatted Contents Note:
What is communication? -- What's your communication style? -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Tough conversations -- Making a presentation -- Putting it in writing -- Networking: the new conversation.
Summary, etc.:
Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 5th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations.
Subject: Business communication.

Additional Resources