Library security : better communication, safer facilities
- 1 of 1 copy available at Kirtland Community College.
0 current holds with 1 total copy.
|Location||Call Number / Copy Notes||Barcode||Shelving Location||Status||Due Date|
|Kirtland Community College Library||Z 679.6 .A43 2015||30775305545726||General Collection||Available||-|
- ISBN: 9780838913307
- ISBN: 083891330X
- ISBN: 9780838913543
- ISBN: 9780838913550
- ISBN: 9780838913567
- ISBN: 0838913547
- ISBN: 0838913555
- ISBN: 0838913563
xv, 165 pages ; 23 cm
- Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015.
|Bibliography, etc. Note:||Includes bibliographical references (pages 159-160) and index.|
|Formatted Contents Note:||The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health, and homeless services -- Staff development for a safer library -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.|
|Summary, etc.:||Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.|
Search for related items by subject
|Subject:||Libraries Security measures
Library buildings Safety measures