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Library security : better communication, safer facilities

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  • 1 of 1 copy available at Kirtland Community College.

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0 current holds with 1 total copy.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library Z 679.6 .A43 2015 30775305545726 General Collection Available -

Record details

  • ISBN: 9780838913307
  • ISBN: 083891330X
  • ISBN: 9780838913543
  • ISBN: 9780838913550
  • ISBN: 9780838913567
  • ISBN: 0838913547
  • ISBN: 0838913555
  • ISBN: 0838913563
  • Physical Description: print
    xv, 165 pages ; 23 cm
  • Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015.

Content descriptions

Bibliography, etc. Note: Includes bibliographical references (pages 159-160) and index.
Formatted Contents Note: The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health, and homeless services -- Staff development for a safer library -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.
Summary, etc.: Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.
Subject: Libraries Security measures
Library buildings Safety measures
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