|Formatted Contents Note:
||The keys to successful communication: purpose, audience, and tone -- Workplace correspondence: memos, e-mail, text messages, and business letters -- Effective visuals: tables, graphs, charts, and illustrations -- Short reports: page design, formats, and types -- Summaries -- Fliers, brochures, newsletters, and web sites -- Instructions and procedure descriptions -- Job application process: on-line search, letter, résumé, interview, and follow-up -- Oral presentations: preparation and delivery -- Proposals -- Long reports: format, collaboration, and documentation -- Appendix A. Ten strategies to improve your style -- Appendix B. Review of mechanics: spelling, punctuation, and grammar.
||"After teaching a course to college students pursuing trade careers, George Searles realized his students needed a book that focused on practical applications, rather than theory--and that explored workplace communication in a user-friendly tone. Workplace Communications: The Basics takes a down-to-earth approach to writing and communicating on the job, teaching the essentials in an accessible style appropriate for any student or course. The clear, concise nature of the book meets the needs of not only its originally intended audience, but the needs of students taking technical communication at a wide range of institutions for any major as well. The Seventh Edition retains and enhances the text's pedagogical aids, rich examples, and practical exercises, preparing students to communicate successfully in any workplace environment."--Publisher's description.