Book
The memory jogger 2 : tools for continuous improvement and effective planning / Michael Brassard, Diane Ritter.
Describes the continuous quality improvement (CQI) strategy, an organisation-wide approach for continually improving all processes that deliver products and services. Details the four basic principles of CQI: customer focus, process improvement, involving employees, and mobilizing both data and team knowledge to improve decision making.
Record details
- ISBN: 9781576811139
- ISBN: 1576811131
- Physical Description: xiv, 214 pages : illustrations ; 15 cm
- Edition: Second edition.
- Publisher: Methuen, MA : GOAL/QPC, [2018]
- Copyright: ©2018
Content descriptions
| General Note: | First edition published ©1994 as: The memory jogger II. Includes index. |
| Formatted Contents Note: | Activity network diagram (AND) -- Affinity diagram -- Brainstorming -- Brainwriting 6-3-5 -- Cause & effect/fishbone diagram -- Check sheet -- Control charts -- Data points -- Flowchart -- Force field analysis -- Histogram -- Interrelationship diagram (ID) -- Matrix diagram -- Nominal group technique -- Pareto chart -- Prioritization matrices -- Zing Wear case study -- Problem-solving/Process-improvement model: improvement storyboard -- Process capability -- Radar chart -- Run chart -- Scatter diagram -- Team guidelines -- Tree diagram. |
Search for related items by subject
| Subject: | Continuous improvement process. Production management > Quality control. Quality control. Planning. Industrial management. Total quality management. |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Kirtland Community College Library | HD 62.15 .B73 2018 | 30775305538234 | General Collection | Available | - |
| LDR | 01725cam a2200481Ii 4500 | ||
|---|---|---|---|
| 001 | 47882 | ||
| 003 | KCCL | ||
| 005 | 20190128180018.0 | ||
| 008 | 180813t20182018maua 001 0 eng d | ||
| 040 | . | ‡aTJC ‡beng ‡erda ‡cTJC ‡dTJC ‡dOCLCF ‡dET8 | |
| 020 | . | ‡a9781576811139 | |
| 020 | . | ‡a1576811131 | |
| 035 | . | ‡a(OCoLC)1048401516 | |
| 050 | 4. | ‡aHD62.15 ‡b.B723 2018 | |
| 049 | . | ‡aET8A ‡c1 | |
| 100 | 1 | . | ‡aBrassard, Michael. |
| 240 | 1 | 0. | ‡aMemory jogger II |
| 245 | 1 | 4. | ‡aThe memory jogger 2 : ‡btools for continuous improvement and effective planning / ‡cMichael Brassard, Diane Ritter. |
| 246 | 3 | . | ‡aMemory jogger two |
| 250 | . | ‡aSecond edition. | |
| 264 | 1. | ‡aMethuen, MA : ‡bGOAL/QPC, ‡c[2018] | |
| 264 | 4. | ‡c©2018 | |
| 300 | . | ‡axiv, 214 pages : ‡billustrations ; ‡c15 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 500 | . | ‡aFirst edition published ©1994 as: The memory jogger II. | |
| 500 | . | ‡aIncludes index. | |
| 505 | . | ‡aActivity network diagram (AND) -- Affinity diagram -- Brainstorming -- Brainwriting 6-3-5 -- Cause & effect/fishbone diagram -- Check sheet -- Control charts -- Data points -- Flowchart -- Force field analysis -- Histogram -- Interrelationship diagram (ID) -- Matrix diagram -- Nominal group technique -- Pareto chart -- Prioritization matrices -- Zing Wear case study -- Problem-solving/Process-improvement model: improvement storyboard -- Process capability -- Radar chart -- Run chart -- Scatter diagram -- Team guidelines -- Tree diagram. | |
| 520 | . | ‡aDescribes the continuous quality improvement (CQI) strategy, an organisation-wide approach for continually improving all processes that deliver products and services. Details the four basic principles of CQI: customer focus, process improvement, involving employees, and mobilizing both data and team knowledge to improve decision making. | |
| 650 | 0. | ‡aContinuous improvement process. | |
| 650 | 0. | ‡aProduction management ‡xQuality control. | |
| 650 | 0. | ‡aQuality control. | |
| 650 | 0. | ‡aPlanning. | |
| 650 | 0. | ‡aIndustrial management. | |
| 650 | 0. | ‡aTotal quality management. | |
| 700 | 1 | . | ‡aRitter, Diane, ‡eauthor. |
| 710 | 2 | . | ‡aGOAL/QPC, ‡eissuing body. |
| 994 | . | ‡aC0 ‡bET8 | |
| 905 | . | ‡u150792 | |
| 901 | . | ‡aon1048401516 ‡bOCoLC ‡c47882 ‡tbiblio ‡soclc | |