Includes bibliographical references and index.

Part I: Design -- Curriculum. Case Studies. A general education mandate inspires new information literary strategy / Susan M. Anderson and Beth Boatright ; Strategies and tools for academic research : using the STAR project to build curricular coherence / Danielle Rowland ; Reframing freshmen orientation to include an information literacy component / Jeremiah Paschke-Wood -- Assessment. Case Studies. Rethinking indirect measurement as a means of student assessment / Todd J. Wiebe ; Implementing a sustainable, long-term student learning assessment program / Leslie Hurst and Jackie Belanger -- Part II: Implementation -- Teaching. Case Studies. Designing a user-centered instruction program / Elizabeth German and Stephanie Graves ; Technology tools, tips, and tricks : implementing a staff training program at the University of North Carolina-Chapel Hill Libraries / Doug Diesenhaus ; No-shot instruction alternatives to "library day" for first-year composition students / Don LaPlant -- Outreach. Case Sudies. Bridging the gap from non-credit to credit : outreach to ESL students at a California community college / Nancy A. Persons ; Undergraduate library research award workshops / Matt Upson and Tim O'Neil ; Library instruction from sage on the stage to guide on the side / Matthew M. Bejune and Sam O'Connell ; Quest 4 the best--using food to bring outreach programming to residence halls / Emily P. Frank -- Part III: Administration -- Staffing. Case Studies. "Rowing the big boat together" : mixed staffing arrangements for large instruction programs, a UNLV case study / Greg Carr ; "Where is the library?" : establishing traditional library services with an invisible (virtual) collection / Rebecca Rose -- Spaces. Case Studies. No walls? (Almost) no problem : an open classroom experiment / Lauren Goode and Paul Showalter.