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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library Z 711 .G68 2017 30775305527252 General Collection Available -

Record details

  • ISBN: 9781442279117
  • ISBN: 1442279117
  • Physical Description: print
    xvii, 149 pages : illustrations ; 28 cm.
  • Publisher: Lanham, Maryland : Rowman & Littlefield, [2017]

Content descriptions

Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: What are library reference services? -- Reference collections today -- Putting reference services into practice -- Managing staff for reference services -- Oversight and administration of reference services -- Marketing and collaboration for reference services -- The future of reference services.
Summary, etc.: Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: reference services (basic information and background); reference resources and tutorials; organizing and providing services; staffing and performance management; forming helpful partnerships (internal and external); the future of reference. Readers will come away with a solid foundation in reference services and will have the knowledge to update or restructure an existing reference program or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service. Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevent to academic, public, school, and special libraries - any library or organization that offers reference or research assistance. -- from back cover.
Subject: Reference services (Libraries)
Reference services (Libraries) United States

Syndetic Solutions - BookList Review for ISBN Number 9781442279117
Providing Reference Services : A Practical Guide for Librarians
Providing Reference Services : A Practical Guide for Librarians
by PENNAVARIA, Gottfried; Gottfried, John; Pennavaria, Katherine
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BookList Review

Providing Reference Services : A Practical Guide for Librarians

Booklist


From Booklist, Copyright (c) American Library Association. Used with permission.

The thirty-second title in Rowman & Littlefield's Practical Guides for Librarians series is a thoughtful review of reference services. Its seven chapters sketch the history of reference services, assess today's reference collections, outline the basics of reference practice, address reference staff management and administration, examine marketing and collaboration efforts, and consider the future of reference services. Each chapter includes a summary of key points and a list of references. Newly minted reference librarians, seasoned practitioners, and reference supervisors and administrators working in public, academic, school, or special libraries, along with LIS students, will find much to ponder in these pages. The authors are both librarians and professors at Western Kentucky University.--Mulac, Carolyn Copyright 2018 Booklist

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