Providing reference services : a practical guide for librarians / John Gottfried, Katherine Pennavaria.
Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: reference services (basic information and background); reference resources and tutorials; organizing and providing services; staffing and performance management; forming helpful partnerships (internal and external); the future of reference. Readers will come away with a solid foundation in reference services and will have the knowledge to update or restructure an existing reference program or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service. Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevent to academic, public, school, and special libraries - any library or organization that offers reference or research assistance. -- from back cover.
Record details
- ISBN: 9781442279117
- ISBN: 1442279117
- Physical Description: xvii, 149 pages : illustrations ; 28 cm.
- Publisher: Lanham, Maryland : Rowman & Littlefield, [2017]
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | What are library reference services? -- Reference collections today -- Putting reference services into practice -- Managing staff for reference services -- Oversight and administration of reference services -- Marketing and collaboration for reference services -- The future of reference services. |
Search for related items by subject
Subject: | Reference services (Libraries) Reference services (Libraries) > United States. |
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Available copies
- 1 of 1 copy available at Kirtland Community College.
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- 0 current holds with 1 total copy.
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Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | Z 711 .G68 2017 | 30775305527252 | General Collection | Available | - |
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100 | 1 | . | ‡aGottfried, John, ‡d1953- |
245 | 1 | 0. | ‡aProviding reference services : ‡ba practical guide for librarians / ‡cJohn Gottfried, Katherine Pennavaria. |
264 | 1. | ‡aLanham, Maryland : ‡bRowman & Littlefield, ‡c[2017] | |
300 | . | ‡axvii, 149 pages : ‡billustrations ; ‡c28 cm. | |
336 | . | ‡atext ‡btxt ‡2rdacontent | |
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338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
490 | 1 | . | ‡aPractical guides for librarians ; ‡vno. 32 |
504 | . | ‡aIncludes bibliographical references and index. | |
505 | 0 | . | ‡aWhat are library reference services? -- Reference collections today -- Putting reference services into practice -- Managing staff for reference services -- Oversight and administration of reference services -- Marketing and collaboration for reference services -- The future of reference services. |
520 | . | ‡aProviding Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: reference services (basic information and background); reference resources and tutorials; organizing and providing services; staffing and performance management; forming helpful partnerships (internal and external); the future of reference. Readers will come away with a solid foundation in reference services and will have the knowledge to update or restructure an existing reference program or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service. Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevent to academic, public, school, and special libraries - any library or organization that offers reference or research assistance. -- from back cover. | |
650 | 0. | ‡aReference services (Libraries) | |
650 | 0. | ‡aReference services (Libraries) ‡zUnited States. | |
700 | 1 | . | ‡aPennavaria, Katherine, ‡d1959- ‡eauthor. |
776 | 0 | 8. | ‡iOnline version: ‡aGottfried, John, 1953- ‡tProviding reference services. ‡dLanham : Rowman & Littlefield, [2017] ‡z9781442279124 ‡w(DLC) 2017021316 |
830 | 0. | ‡aPractical guides for librarians ; ‡vno. 32. | |
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938 | . | ‡aBaker and Taylor ‡bBTCP ‡nBK0020394472 | |
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