Book
Unboxing IT : a look inside the information technology black box
Record details
- ISBN: 9781475822113 (cloth : alk. paper)
- ISBN: 1475822111 (cloth : alk. paper)
- ISBN: 9781475822120 (pbk. : alk. paper)
- ISBN: 147582212X (pbk. : alk. paper)
-
Physical Description:
print
xviii, 135 pages ; 24 cm - Publisher: Lanham : Rowman & Littlefield, [2016]
Content descriptions
| Formatted Contents Note: | The dimensions of the box -- What's in the box -- The walls of the box -- How do we build the box? -- Who holds the box? -- Your personal box -- Closing the box. |
Search for related items by subject
| Subject: | Telecommunication Popular works Computer networks Popular works Information technology Popular works |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Kirtland Community College Library | TK 5101 .M33 2016 | 30775305518269 | General Collection | Available | - |
Unboxing IT : A Look Inside the Information Technology Black Box
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Table of Contents
Unboxing IT : A Look Inside the Information Technology Black Box
| Section | Section Description | Page Number |
|---|---|---|
| Preface | p. vii | |
| Acknowledgments | p. xi | |
| Introduction | p. xiii | |
| I | The Dimensions of the Box | |
| 1 | History of IT | p. 3 |
| 2 | Talking Tech | p. 9 |
| II | What's In the Box | |
| 3 | What Do the Organization and IT Want from Each Other? | p. 17 |
| 4 | Communicating with the Organization | p. 23 |
| 5 | What Numbers to Watch | p. 29 |
| III | The Walls of the Box | |
| 6 | Hardware | p. 37 |
| 7 | Software | p. 45 |
| 8 | Networks | p. 53 |
| 9 | Help Desk | p. 61 |
| IV | How Do We Build the Box? | |
| 10 | Project Management and Methodologies | p. 69 |
| 11 | Process Improvement | p. 77 |
| 12 | Risk Management | p. 83 |
| 13 | Vendor Management | p. 91 |
| 14 | Security | p. 97 |
| V | Who Holds the Box? | |
| 15 | Staffing | p. 105 |
| VI | Your Personal Box | |
| 16 | Living a Digital Life and IT Consumerization | p. 115 |
| 17 | Future Watching | p. 123 |
| VII | Closing the Box | |
| 18 | Conclusion | p. 131 |
| About the Author | p. 135 |
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