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Unboxing IT : a look inside the information technology black box / Christopher McCay.

Available copies

  • 1 of 1 copy available at Kirtland Community College.

Current holds

0 current holds with 1 total copy.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library TK 5101 .M33 2016 30775305518269 General Collection Available -

Record details

  • ISBN: 9781475822113 (cloth : alk. paper)
  • ISBN: 1475822111 (cloth : alk. paper)
  • ISBN: 9781475822120 (pbk. : alk. paper)
  • ISBN: 147582212X (pbk. : alk. paper)
  • Physical Description: xviii, 135 pages ; 24 cm
  • Publisher: Lanham : Rowman & Littlefield, [2016]

Content descriptions

Formatted Contents Note:
The dimensions of the box -- What's in the box -- The walls of the box -- How do we build the box? -- Who holds the box? -- Your personal box -- Closing the box.
Summary, etc.:
"This book will give a basic understanding of the various disciplines that exist within the IT world, some of the thought processes behind the methodologies IT professionals follow, and touch on some of the realities of living in a truly technological wonderland." --Amazon.
Subject: Telecommunication > Popular works.
Computer networks > Popular works.
Information technology > Popular works.

Syndetic Solutions - Table of Contents for ISBN Number 9781475822113
Unboxing IT : A Look Inside the Information Technology Black Box
Unboxing IT : A Look Inside the Information Technology Black Box
by McCay, Christopher
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Table of Contents

Unboxing IT : A Look Inside the Information Technology Black Box

SectionSection DescriptionPage Number
Prefacep. vii
Acknowledgmentsp. xi
Introductionp. xiii
IThe Dimensions of the Box
1    History of ITp. 3
2    Talking Techp. 9
IIWhat's In the Box
3    What Do the Organization and IT Want from Each Other?p. 17
4    Communicating with the Organizationp. 23
5    What Numbers to Watchp. 29
IIIThe Walls of the Box
6    Hardwarep. 37
7    Softwarep. 45
8    Networksp. 53
9    Help Deskp. 61
IVHow Do We Build the Box?
10    Project Management and Methodologiesp. 69
11    Process Improvementp. 77
12    Risk Managementp. 83
13    Vendor Managementp. 91
14    Securityp. 97
VWho Holds the Box?
15    Staffingp. 105
VIYour Personal Box
16    Living a Digital Life and IT Consumerizationp. 115
17    Future Watchingp. 123
VIIClosing the Box
18    Conclusionp. 131
About the Authorp. 135

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