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The schmuck in my office : how to deal effectively ... Read More

Foster, Jody.(Author).
Joy, Michelle.(Added Author).

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  • 1 of 1 copy available at Kirtland Community College.

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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library HF 5549.5 .E42 F67 2017 30775305521685 General Collection Available -

Record details

  • ISBN: 9781250075673
  • ISBN: 125007567X
  • Physical Description: print
    vi, 329 pages ; 25 cm
  • Edition: First edition.
  • Publisher: New York : St. Martin's Press, 2017.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (pages ... Read More
Formatted Contents Note:
Part I. Meet the schmuck. Introduction ; What is ... Read More
Summary, etc.:
"Everyone has a "schmuck" in their office--a ... Read More
Subject: Problem employees
Personnel management
Interpersonal relations
Conflict (Psychology)

Syndetic Solutions - Table of Contents for ISBN Number 9781250075673
The Schmuck in My Office : How to Deal Effectively with Difficult People at Work
The Schmuck in My Office : How to Deal Effectively with Difficult People at Work
by Foster, Jody; Joy, Michelle
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Table of Contents

The Schmuck in My Office : How to Deal Effectively with Difficult People at Work

SectionSection DescriptionPage Number
Part IMeet the Schmuckp. 1
    Introductionp. 3
    What Is Disruptive Behavior?p. 10
    Why Do We Care About Difficult Behavior?p. 15
    Difficult Personalitiesp. 20
    Types of People, and What to Do About Themp. 25
    How Do I Really Use This Book?p. 29
    Important Disclaimersp. 33
Part IIIn the Spotlight: Drama Kings and Queensp. 37
    Dramatic, Emotional, and Erratic: Character Pathologyp. 39
    Narcissusp. 43
    The Venus Flytrapp. 75
    The Swindlerp. 108
Part IIIDistraction, Disorganization, and Delays at the Deskp. 145
    Cognition at Workp. 147
    The Bean Counterp. 152
    The Distractedp. 180
    Mr. Hydep. 197
    The Lostp. 216
Part IVCan t Put a Finger on It?p. 235
    Cultural Sensitivityp. 237
    The Roboticp. 241
    The Eccentricp. 263
    The Suspiciousp. 278
Part vConclusionp. 299
    Am I the Schmuck in My Office?p. 301
    Workplace Philosophiesp. 304
Acknowledgmentsp. 307
Bibliographyp. 309
Indexp. 319
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