The schmuck in my office : how to deal effectively with difficult people at work
Record details
- ISBN: 9781250075673
- ISBN: 125007567X
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Physical Description:
print
vi, 329 pages ; 25 cm - Edition: First edition.
- Publisher: New York : St. Martin's Press, 2017.
- Copyright: ©2017
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages 309-318) and index. |
Formatted Contents Note: | Part I. Meet the schmuck. Introduction ; What is disruptive behavior? ; Why do we care about difficult behavior? ; Difficult personalities ; Types of people, and what to do about them ; How do I really use this book? ; Important disclaimers -- Part II. In the spotlight: drama kings and queens. Dramatic, emotional, and erratic: character pathology ; Narcissus ; The Venus flytrap ; The swindler -- Part III. Distraction, disorganization, and delays at the desk. Cognition at work ; The bean counter ; The distracted ; Mr. Hyde ; The lost -- Part IV. Can't put a finger on it?. Cultural sensitivity ; The robotic ; The eccentric ; The suspicious -- Part V. Conclusion. Am I the schmuck in my office? ; Workplace philosophies. |
Search for related items by subject
Subject: | Problem employees Personnel management Interpersonal relations Conflict (Psychology) |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | HF 5549.5 .E42 F67 2017 | 30775305521685 | General Collection | Available | - |