12 : the elements of great managing
Record details
- ISBN: 159562998X
- ISBN: 9781595629982
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Physical Description:
print
xvii, 235 pages ; 24 cm - Edition: 1st ed.
- Publisher: New York, NY : Gallup Press, 2006.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages 205-227). |
Formatted Contents Note: | Introduction: The value of employee engagement -- The first element: Knowing what's expected -- The second element: Materials and equipment -- The third element: The opportunity to do what I do best -- The fourth element: Recognition and praise -- The fifth element: Someone at work cares about me as a person -- The sixth element: Someone at work encourages my development -- The seventh element: My opinions seem to count -- The eighth element: A connection with the mission of the company -- The ninth element: Coworkers committed to doing quality work -- The tenth element: A best friend at work -- The eleventh element: Talking about progress -- The twelfth element: Opportunities to learn and grow -- An element unto itself: The problem of pay -- What great managers need -- A final note: The heart of great managing. |
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Subject: | Executive ability Management Leadership Ability |
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Available copies
- 1 of 1 copy available at Kirtland Community College.
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- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | HD 38.2 .W34 2006 | 30775305519655 | General Collection | Available | - |
Electronic resources
12: the Elements of Great Managing
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Summary
12: the Elements of Great Managing
More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules . The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.