Book
Hello! : and every little thing that matters / Kate Edwards.
Record details
- ISBN: 9781137489708 (alk. paper)
- ISBN: 1137489707 (alk. paper)
- Physical Description: x, 203 pages : 24 cm
- Publisher: Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, [2016]
Content descriptions
| General Note: | Includes index. |
| Bibliography, etc. Note: | Includes bibliographical references (pages 195-198) and index. |
| Formatted Contents Note: | Hello: the first important thing -- I notice = I care -- The power of chairs, doors, and stairs -- Please hold -- Say what? -- There is no such thing as medium rare -- A little decency -- From dust to mistrust -- What brings regulars back -- When things go wrong -- The old-fashioned touch -- Don't scratch that itch -- The blueprint -- Every time I say good-bye -- The manager of small things. |
Search for related items by subject
| Subject: | Customer relations. |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Kirtland Community College Library | HF 5415.5 .E39 2016 | 30775305516784 | General Collection | Available | - |
Hello! : And Every Little Thing That Matters
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Summary
Hello! : And Every Little Thing That Matters
Hello! And Every Little Thing that Matters will transform the way businesses interact with customers - delivering a big impact with small ideas. Impactful ideas for businesses on how to treat their customers, from saying Hello to everyone who you encounter to making sure the chairs in your place of business are comfortable.
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