Book
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet / Ron Kaufman.
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
Record details
- ISBN: 9780984762507
- ISBN: 0984762507
- ISBN: 9780984762552
- ISBN: 0984762558
- Physical Description: xxv, 318 pages : illustrations ; 23 cm
- Publisher: [New York, NY] : Evolve Publishing, ©2012.
Content descriptions
| General Note: | Includes index. |
| Formatted Contents Note: | Preface: A personal path to service -- Introduction: The problem with service today -- Why? -- Lead -- Build -- Learn -- Drive. |
Search for related items by subject
| Subject: | Customer relations. Customer services. Interpersonal relations. Consumer satisfaction. |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Kirtland Community College Library | HF 5415.5 .K38 2012 | 30775305511678 | General Collection | Available | - |