Book
Successful nurse communication : safe care, healthy workplaces, & rewarding careers
Record details
- ISBN: 9780803639454
- ISBN: 0803639457
-
Physical Description:
print
xv, 224 pages : illustrations, portraits ; 23 cm - Publisher: Philadelphia, PA : F.A. Davis Company, [2016]
- Copyright: ©2016
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | pt. I. Developing successful nurse communication. 1. Communication and behavior : A vision of successful nurse communication ; A behavioral approach to communication ; Communication styles and types ; Models of communication ; Variables that affect communication -- 2. Emotional intelligence : Models of emotional intelligence ; Emotional intelligence in nursing -- 3. Respectful and effective listening : Why listening is vital ; Listening styles ; Stages of listening ; Becoming a respectful listener ; GRRRR: a model for great listening ; Receiving feedback -- 4. Assertiveness : Why assertiveness is vital ; SBAR model ; I-statements ; Providing feedback. |
Search for related items by subject
| Subject: | Communication in nursing Nursing Methods Nurse and patient Nursing methods Communication Nurse-Patient Relations |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Kirtland Community College Library | RT 23 .B69 2016 | 30775305509409 | General Collection | Available | - |
| LDR | 04623cam a2200553 i 4500 | ||
|---|---|---|---|
| 001 | 44197 | ||
| 003 | KCCL | ||
| 005 | 20160527122704.0 | ||
| 008 | 140616t20162016pauac b 001 0 eng d | ||
| 010 | . | ‡a 2015937542 | |
| 035 | . | ‡a(OCoLC)ocn881437745 | |
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| 016 | 7 | . | ‡a101671676 ‡2DNLM |
| 020 | . | ‡a9780803639454 | |
| 020 | . | ‡a0803639457 | |
| 029 | 0 | . | ‡aNLM ‡b101671676 |
| 029 | 1 | . | ‡aAU@ ‡b000055469986 |
| 035 | . | ‡a(OCoLC)881437745 | |
| 042 | . | ‡anlmcopyc | |
| 050 | 4. | ‡aRT23 ‡b.B69 2016 | |
| 060 | 0 | 0. | ‡a2015 J-969 |
| 060 | 1 | 0. | ‡aWY 88 |
| 082 | 0 | 4. | ‡a610.730699 ‡223 |
| 049 | . | ‡aET8A | |
| 100 | 1 | . | ‡aBoynton, Beth. |
| 245 | 1 | 0. | ‡aSuccessful nurse communication : ‡bsafe care, healthy workplaces, & rewarding careers / ‡cBeth Boynton. |
| 264 | 1. | ‡aPhiladelphia, PA : ‡bF.A. Davis Company, ‡c[2016] | |
| 264 | 4. | ‡c©2016 | |
| 300 | . | ‡axv, 224 pages : ‡billustrations, portraits ; ‡c23 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references and index. | |
| 505 | 0 | . | ‡apt. I. Developing successful nurse communication. 1. Communication and behavior : A vision of successful nurse communication ; A behavioral approach to communication ; Communication styles and types ; Models of communication ; Variables that affect communication -- 2. Emotional intelligence : Models of emotional intelligence ; Emotional intelligence in nursing -- 3. Respectful and effective listening : Why listening is vital ; Listening styles ; Stages of listening ; Becoming a respectful listener ; GRRRR: a model for great listening ; Receiving feedback -- 4. Assertiveness : Why assertiveness is vital ; SBAR model ; I-statements ; Providing feedback. |
| 505 | 0 | . | ‡apt. II. Why successful nurse communication is critical. 5. Patient safety : Defining patient safety ; A brief history of patient safety ; Primary organizations involved in patient safety ; Sentinel event statistics ; Root cause analysis ; Addressing sentinel events with communication -- 6. Patient experience : Therapeutic relationships ; Patient experience ; Motivational interviewing -- 7. Respectful workplaces : Types of abusive and disrespectful behavior ; Studying a pervasive problem ; Abusive and disrespectful behavior from patients ; Changing abusive behavior using respectful communication -- 8. Managing stress and strategies for self-care : Self-care ; The demands of nursing and stress ; Combating stress with self-care and communication. |
| 505 | 0 | . | ‡apt. III. Organizations and successful nurse communication. 9. Understanding organizational culture : The significance of organizational culture ; Types of organization cultures ; Explicit and implicit rules in organizational culture -- 10. Collaboration and team development : Healthcare teams ; Stages of team development ; Teambuilding strategies ; Hierarchy and teamwork -- 11. Complex adaptive systems : Complicated versus complex systems ; A paradigm shift to complexity science ; Understanding complex adaptive systems ; Major properties of complex adaptive systems ; The complexity of nursing work -- 12. Change agents, quality improvement, and the learning organization : Nurses as change agents ; Quality improvement ; The learning organization ; Culture change ; Honoring nurses of the present. |
| 505 | 0 | . | ‡apt. IV. Successful nurse communication in action. 13. Diversity, inclusion, and dignity : Diversity among healthcare consumers and within nursing ; Developing a positive attitude toward diversity ; Cultural competence ; Being open to diversity and creating a climate of inclusion ; Rankism and dignity -- 14. Health information technology and digital communication : Health information technology ; Digital communication -- 15. Preparing for leadership : Preparing nurse leaders ; Leadership competencies ; Leadership models in nursing ; Leadership styles ; Fundamentals of delegation ; Conflict management -- From theory to practice. |
| 650 | 0. | ‡aCommunication in nursing. | |
| 650 | 0. | ‡aNursing ‡xMethods. | |
| 650 | 0. | ‡aNurse and patient. | |
| 650 | 2. | ‡aNursing ‡xmethods | |
| 650 | 2. | ‡aCommunication | |
| 650 | 2. | ‡aNurse-Patient Relations | |
| 938 | . | ‡aBaker and Taylor ‡bBTCP ‡nBK0015139075 | |
| 938 | . | ‡aYBP Library Services ‡bYANK ‡n11863014 | |
| 994 | . | ‡aC0 ‡bET8 | |
| 905 | . | ‡u169664 | |
| 901 | . | ‡aocn881437745 ‡bOCoLC ‡c44197 ‡tbiblio ‡soclc | |