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Successful nurse communication : safe care, healthy workplaces, & rewarding careers

Boynton, Beth. (Author).

Available copies

  • 1 of 1 copy available at Kirtland Community College.

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0 current holds with 1 total copy.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library RT 23 .B69 2016 30775305509409 General Collection Available -

Record details

  • ISBN: 9780803639454
  • ISBN: 0803639457
  • Physical Description: print
    xv, 224 pages : illustrations, portraits ; 23 cm
  • Publisher: Philadelphia, PA : F.A. Davis Company, [2016]

Content descriptions

Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: pt. I. Developing successful nurse communication. 1. Communication and behavior : A vision of successful nurse communication ; A behavioral approach to communication ; Communication styles and types ; Models of communication ; Variables that affect communication -- 2. Emotional intelligence : Models of emotional intelligence ; Emotional intelligence in nursing -- 3. Respectful and effective listening : Why listening is vital ; Listening styles ; Stages of listening ; Becoming a respectful listener ; GRRRR: a model for great listening ; Receiving feedback -- 4. Assertiveness : Why assertiveness is vital ; SBAR model ; I-statements ; Providing feedback.
Subject: Communication in nursing
Nursing Methods
Nurse and patient
Nursing methods
Communication
Nurse-Patient Relations
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