|Formatted Contents Note:
||Part I: Workplace bullying : personal reflections, definitions, and impact on individuals and organizations. Toppling the ivory tower : bullying in higher education : an interview with the researchers / Martina L. Sharp-Grier and Jennifer L. Martin ; Workplace bullying : concerted activity as a viable solution / Jerry Carbo ; Toward an understanding of bullying in the workplace to mitigate deleterious effects / Wesley S. Parks, Paula K. Lundberg-Love, Aimee Stewart, Ceselie McFarland, and Katherine Ann Scott ; The role of the victim and the perpetrator-victim relationship in understanding workplace aggression / Jennifer Bozeman and M. Sandy Hershcovis -- Part II: Bullying across occupations and organizations. Prime targets : identity markers as the secret rationale for the preponderance of bullying in academe / Jennifer L. Martin, Martina L. Sharp-Grier, and Kathleen Piker-King ; Bullying in health care : a hazard for caregivers and patients / Susan Strauss ; Service with a smile meets customer with a snarl : implications for worker well-being / Lisa A. Marchiondo, Lilia M. Cortina, Harry S. Shannon, Ted Haines, Sybil Geldart, and Lauren Griffith -- Part III: Bullying and organizational change. Individual, interpersonal, and organizational outcomes of workplace bullying / Ashley A. Membere, Afra S. Ahmad, Amanda J. Anderson, Alex P. Lindsey, Isaac E. Sabat, and Eden B. King ; Ally training / Kathleen Gargan and Christa Grant ; How a college/university campus can inform students, faculty, and staff about bullying : one student's perspective / Lucas Lavera ; Workplace bullying : campus public safety role and responsibility / Ronald Matos -- Part IV: Bullying across the life cycle : schoolyard bullies become workplace bullies. Microaggressions : a root of bullying, violence, and victimization toward lesbian, gay, bisexual, and transgender youth / Kevin L. Nadal and Katie E. Griffin ; Bullying in middle school : what does it look like, why does it happen, and who does it hurt? / Christine M. Wienke Totura and Carol MacKinnon-Lewis.