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Communication : core interpersonal skills for health professionals / Gjyn O'Toole.

O'Toole, Gjyn. (Author).

Summary:

This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills.

Record details

  • ISBN: 9780729541008
  • ISBN: 0729541002
  • ISBN: 9780729581004
  • ISBN: 0729581004
  • Physical Description: xvii, 369 pages : illustrations ; 25 cm
  • Edition: 2nd ed.
  • Publisher: Sydney : Churchill Livingstone/Elsevier, ©2012.

Content descriptions

General Note:
"Evolve learning system resources."
Previously published: Chatswood, N.S.W. : Churchill Livingstone, 2008.
Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
1. Defining effective communication for health professionals -- 2. The overall goal of communication for health professionals -- 3. The specific goals of communication for health professionals: 1 -- 4. The specific goals of communication for health professionals: 2 -- 5. Awareness of and need for reflective practice -- 6. Awareness of self -- 7. Awarness of how personal assumptions affect communication -- 8. Awareness of the 'person/s' -- 9. Awareness of listening to facilitate person/s-centered communication -- 10. Awareness of different environments that can affect communication -- 11. Communication with the hold person/s -- 12. Non-verbal communication -- 13. Conflict and communication -- 14. Culturally competent communication -- 15. Communicating with indigenous peoples -- 16. Misunderstandings and communication -- 17. Ethical communication -- 18. Remote communication.
Subject: Communication in medicine.
Medical personnel and patient.
Interpersonal communication.
Communication.
Cultural Competency.
Professional-Family Relations.
Professional-Patient Relations.


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