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Cultural competency for the health professional Cover Image

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Cultural competency for the health professional

Rose, Patti Renee. (Author).

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ISBN: 9781449672126
ISBN: 1449672124
ISBN: 9781449614515
ISBN: 1449614515
Physical Description: print
xxiii, 232 pages ; 23 cm
Publisher: Burlington, MA : Jones & Bartlett Learning, ©2013.

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Includes bibliographical references and index.

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Overview and specific details of various racial, cultural, and ethnic groups -- The relevance of cultural competency to the various health professions -- Health professions and understanding cultural concerns -- The educational system in the United States and the intersection of cultural competence and health literacy -- Cultural competency and the need to eliminate health disparities -- Cultural competence and assesment -- Cultural competence training -- Case studies -- Health care reform and economic concerns regarding cultural competencey -- The psychosocial impact of culturally incompetent health care -- Health professionals and the paradigm shift -- Culturally and linguistically appropriate services (CLAS) standards : an overview -- The ultimate challenge : educational and institutional considerations for the health professions.

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Subject:

Cultural competence United States
Medical personnel and patient United States
Medical personnel-caregiver relationships United States
Medical education United States
Patient satisfaction United States
Medical offices United States Management
Cultural Competency United States
Allied Health Personnel United States
Professional-Patient Relations United States

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Kirtland Community College Library

R 727.3 .R674 2013

30775305504178

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Table of Contents

Syndetic Solutions - Table of Contents for ISBN Number 9781449672126

Cultural Competency for the Health Professional

Cultural Competency for the Health Professional

by Rose, Patti R.

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Table of Contents

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Table of Contents

Cultural Competency for the Health Professional

Section	Section Description	Page Number
	Preface	p. xiii
	Acknowledgments	p. xvii
	About the Author	p. xix
	Contributors	p. xxi
	Reviewers	p. xxiii
Chapter 1	Introduction	p. 1
	Chapter Organization	p. 5
Chapter 2	Overview and Specific Details of Various Racial, Cultural and Ethnic Groups	p. 7
	Introduction	p. 7
	Racial Groups	p. 9
	African American/Black	p. 9
	Native American/Alaska Native	p. 10
	Asian American and Pacific Islander	p. 13
	White	p. 14
	Ethnic Group	p. 15
	Hispanic/Latino	p. 15
	Conclusion	p. 16
	Chapter Summary	p. 18
	Chapter Problems	p. 18
	References	p. 19
	Suggested Readings	p. 20
Chapter 3	Relevance of Cultural Competency to Various Health Professions	p. 21
	Introduction	p. 22
	Political Correctness as a Necessary Consideration for Cultural Competency	p. 22
	Considering Cultural Competency in All Healthcare Settings	p. 24
	Difference Between Interpretation and Translation	p. 29
	Visual Affirmation in the Healthcare Setting	p. 32
	Diversifying the Health Service Professional Workforce	p. 33
	Trust	p. 34
	Conclusion	p. 37
	Chapter Summary	p. 38
	Chapter Problems	p. 9
	References	p. 39
	Suggested Readings	p. 41
Chapter 4	Health Professions and Understanding Cultural Concerns	p. 43
	Introduction	p. 44
	Cultural Views Regarding Modern Medical Practices	p. 45
	Recruiting Diverse Healthcare Professionals	p. 46
	Cultural Competence Continuum	p. 47
	Cultural Destructiveness	p. 48
	Cultural Incapacity	p. 48
	Cultural Blindness	p. 49
	Cultural Precompetence	p. 49
	Cultural Competence	p. 50
	Cultural Proficiency	p. 50
	Cultural Competence Framework	p. 51
	Parameters that Differentiate Cultures	p. 51
	Purnell Model for Cultural Competence	p. 53
	Learn Model	p. 54
	Assumption Exercise	p. 54
	Conclusion	p. 56
	Chapter Summary	p. 57
	Chapter Problems	p. 58
	References	p. 58
	Suggested Readings	p. 59
Chapter 5	US Educational System and the Intersection of Cultural Competency and Health Literacy	p. 61
	Introduction	p. 61
	Educational Interventions in the United States	p. 62
	Teach for America	p. 62
	No Child Left Behind and Race to the Top	p. 68
	Health Literacy	p. 69
	Responsibility of Health Professionals	p. 70
	Conclusion	p. 71
	Chapter Summary	p. 72
	Chapter Problems	p. 72
	References	p. 73
	Suggested Readings	p. 73
Chapter 6	Cultural Competency and the Need to Eliminate Health Disparities Anthony Munroe, MPH, MBA, EdD	p. 75
	Introduction	p. 75
	Health Disparities Defined	p. 76
	An Historical Overview of Health Disparities	p. 77
	Health Disparities and Minority Groups	p. 80
	Immigration and Cultural Competency	p. 82
	Cultural Competency as a Contributing Factor Toward Health Disparities	p. 83
	The Role of Culturally Competent Health Professionals in Closing the Gap	p. 85
	Conclusion	p. 86
	Chapter Summary!	p. 87
	Chapter Problems	p. 87
	References	p. 88
Chapter 7	Cultural Competency and Assessment	p. 91
	Introduction	p. 92
	Attitudes	p. 92
	Assessment	p. 92
	Test-Retest Reliability	p. 93
	Alternative form Reliability	p. 93
	Internal Consistency Reliability	p. 93
	Validity	p. 94
	Cultural Competence Assessment Tool	p. 95
	Importance of Valid and Reliable Assessment Tools	p. 95
	Conclusion	p. 96
	Chapter Summary	p. 96
	Chapter Problems	p. 97
	References	p. 97
	Suggested Readings	p. 97
Chapter 8	Cultural Competence Training	p. 99
	Introduction	p. 99
	Significance of Cultural Competence Training	p. 100
	Approaches to Training	p. 100
	Elements to Ensure Successful Training Programs	p. 101
	Cross-Cultural Education and Other Training Essentials	p. 101
	Importance of Providing Key Terms Relevant to Cultural Competence	p. 102
	Key Components of Cultural Competence Training	p. 104
	Evaluation of Cultural Competence Training	p. 106
	Conclusion	p. 107
	Chapter Summary	p. 107
	Chapter Problems	p. 107
	References	p. 108
	Suggested Readings	p. 108
Chapter 9	Case Studies	p. 109
	Introduction	p. 109
	Dental Hygienists	p. 110
	Case Study	p. 110
	Comments	p. 111
	Physical Therapists	p. 111
	Case Study	p. 111
	Comments	p. 112
	Occupational Therapists	p. 113
	Case Study	p. 113
	Comments	p. 113
	Speech-Language Therapists	p. 114
	Case Study	p. 114
	Comments	p. 115
	Pharmacists	p. 115
	Case Study	p. 115
	Comments	p. 116
	Radiology Technicians	p. 116
	Case Study	p. 116
	Comments	p. 117
	Emergency Medical Technicians	p. 117
	Case Study	p. 117
	Comments	p. 117
	Medical Records Technicians	p. 118
	Case Study	p. 118
	Comments	p. 118
	Physician Assistants	p. 119
	Case Study	p. 119
	Comments	p. 120
	Medical Assistants	p. 120
	Case Study	p. 120
	Comments	p. 121
	Nurses	p. 122
	Case Study	p. 122
	Comments	p. 123
	Dentists	p. 123
	Case Study	p. 123
	Comments	p. 124
	Chapter Summary	p. 124
	References	p. 125
	Suggested Readings	p. 125
Chapter 10	Healthcare Reform and Economic Concerns Regarding Cultural Competency	p. 127
	Introduction	p. 127
	Interview	p. 129
	Conclusion	p. 135
	References	p. 135
	Suggested Reading	p. 135
Chapter 11	Psychosocial Impact of Culturally Incompetent Health Care Omari W. Keeles	p. 137
	Introduction	p. 138
	What Exactly is Culture?	p. 138
	Prejudice, Discrimination, and Racism	p. 140
	Prejudice	p. 140
	Discrimination	p. 140
	Racism	p. 142
	Aversive Racism	p. 143
	Racial Microaggresions	p. 144
	Microassault	p. 145
	Microinsult	p. 146
	Microinvalidation	p. 147
	Psychosocial Outcomes of Culturally Incompetent Care	p. 147
	Clash of Racial Realities	p. 148
	Invisibility of Unintentional Expressions of Bias	p. 149
	Perceived Minimal Harm of Racial Microaggression	p. 150
	Catch-22 of Responding to Microaggressions	p. 150
	Conclusion	p. 151
	Chapter Summary	p. 152
	Chapter Problems	p. 152
	References	p. 153
	Suggested Readings	p. 155
Chapter 12	Health Professionals and the Paradigm Shift	p. 157
	Introduction	p. 157
	Need for a Paradigm Shift	p. 158
	Expansion of Minority Markets	p. 159
	Investing in Cultural Competence	p. 160
	Business Aspect of Health Care	p. 161
	Decreasing Malpractice Claims	p. 164
	Enhanced Customer Service and Quality of Care	p. 164
	Conclusion	p. 165
	Chapter Summary	p. 165
	Chapter Problems	p. 166
	References	p. 166
	Suggested Readings	p. 167
Chapter 13	Culturally and Linguistically Appropriate Services Standards: An Overview	p. 169
	Introduction	p. 169
	Culturally and Linguistically Appropriate Standards	p. 170
	Need for CLAS Standards and Action Plans for Administrators	p. 173
	Qualitative Research	p. 174
	Conclusion	p. 176
	Chapter Summary	p. 176
	Chapter Problems	p. 177
	References	p. 177
	Suggested Readings	p. 178
Chapter 14	Ultimate Challenge: Educational and Institutional Considerations for the Health Professions	p. 179
	Introduction	p. 180
	American Medical Association	p. 180
	Joint Commission on Accreditation of Healthcare Organizations	p. 181
	Institute of Medicine	p. 182
	Agency for Healthcare Research and Quality	p. 182
	Sullivan Commission	p. 182
	Necessary Educational Requirements	p. 183
	Challenging Health Professionals	p. 184
	Conclusion	p. 186
	Chapter Summary	p. 186
	Chapter Problems	p. 186
	References	p. 187
	Suggested Readings	p. 187
Appendix I	Cultural Competence Assessment Survey	p. 189
	Executive Team and Management	p. 189
Appendix II	Cultural Competence Assessment Survey	p. 193
	Staff	p. 193
Appendix III	Cultural Competence Assessment Survey	p. 197
	Health Professionals	p. 197
Appendix IV	Glossary of Important Terms	p. 201
Appendix V	Websites and Resources	p. 207
	Cultural Competence and Other Relevant Websites	p. 207
	Journal Articles and Books	p. 208
Appendix VI	Cultural Competence Plan	p. 211
Appendix VII	Cultural Competence Accreditation Information for Selected (Examples) Health Professions	p. 213
	Individual and Cultural Differences	p. 216
	Professional Practice Expectation: Communication	p. 216
	Professional Practice Expectation: Cultural Competence	p. 216
	Interaction and Personal Qualities	p. 217
Appendix VIII	Sample Focus Group Questions for Qualitative Cultural Competence Research	p. 221
	Questions	p. 221
Appendix IX	Acronyms	p. 223
	Index	p. 225

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