Bridging the soft skills gap : how to teach the missing basics to today's young talent
Record details
- ISBN: 9781118725641
- ISBN: 1118725646
-
Physical Description:
print
xvii, 270 pages ; 24 cm - Publisher: Hoboken, New Jersey : Jossey-Bass, a Wiley imprint, [2015]
Content descriptions
General Note: | Includes index. |
Formatted Contents Note: | I. The soft skills gap -- Meet the newest new young workforce -- The soft skills gap -- You can;t hire your way around the soft skills gap -- Unlocking the power of soft skills -- II. How to teach the missing basics to today's young talent -- How to teach the missing basics of professionalism to today's young talent -- How to teach the missing basics of critical thinking to today's young talent -- How to teach the missing basics of followership to today's young talent. |
Search for related items by subject
Subject: | Soft skills Generation Y Employment Business etiquette Personnel management |
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Available copies
- 1 of 1 copy available at Kirtland Community College.
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- 0 current holds with 1 total copy.
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Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | HF 5381 .T854 2015 | 30775305502172 | General Collection | Available | - |
Bridging the Soft Skills Gap : How to Teach the Missing Basics to Todays Young Talent
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Table of Contents
Bridging the Soft Skills Gap : How to Teach the Missing Basics to Todays Young Talent
Section | Section Description | Page Number |
---|---|---|
Acknowledgments | p. xv | |
Part 1 | The Soft Skills Gap | p. 1 |
Prologue: Meet the Newest New Young Workforce | p. 3 | |
Chapter 1 | The Soft Skills Gap | p. 7 |
The Soft Skills Gap: Growing Steadily from Gen X to Gen Y to Gen Z | p. 10 | |
Something Much Larger Is Going on Here: The Post-Boomer Generational Shift | p. 11 | |
Gen Zers Are the Ultimate Non-Conformists in an Age of Non-Comformism | p. 16 | |
The Soft Skills Gap: The Missing Basics in Today's Young Talent | p. 19 | |
Face the Hard Realities of the Soft Skills Gap | p. 29 | |
Chapter 2 | You Can't Hire Your Way Around the Soft Skills Gap | p. 33 |
Staffing Strategy and Hiring | p. 34 | |
On-Boarding and Up-to-Speed Training | p. 39 | |
Performance Management and Talent Development | p. 42 | |
Ongoing Training | p. 45 | |
The Human Element: What Role Are You Going to Play? | p. 49 | |
Become a Teaching Style Manager | p. 51 | |
Take It to the Next Level | p. 54 | |
Chapter 3 | Unlocking the Power of Soft Skills | p. 55 |
Drill Down: The Missing Basics | p. 58 | |
Unlocking the Power of Soft Skills | p. 60 | |
Unlocking the Power: The Rest of This Book | p. 65 | |
Part 2 | How to Teach the Missing Basics to Today's Young Talent | p. 67 |
Chapter 4 | How to Teach the Missing Basics of Professionalism to Today's Young Talent | p. 69 |
How to Teach Self-Evaluation | p. 69 | |
Self-Evaluation: Lesson Plan 1-Introduction | p. 75 | |
Self-Evaluation: Lesson Plan 2-Evaluating Yourself on Ability, Skill, and Will | p. 76 | |
Self-Evaluation: Lesson Plan 3-Evaluating Yourself on Productivity, Quality and Behavior | p. 77 | |
Self-Evaluation: Lesson Plan 4-Evaluating Yourself on the Key Soft Skills Competencies | p. 78 | |
Self-Evaluation: Lesson Plan 5-Drill Down on Understanding the Key Soft Skills | p. 80 | |
Self-Evaluation: Lesson Plan 6-Explore Your Own Successes with the Key Soft Skills | p. 82 | |
How to Teach Personal Responsibility Personal | p. 84 | |
Responsibility: Lesson Plan 1-Introduction | p. 86 | |
Personal Responsibility: Lesson Plan 2-All the Factors That Are in Your Way | p. 87 | |
Personal Responsibility: Lesson Plan 3-Considering the Most Common Factors That Get in the Way at Work | p. 88 | |
Personal Responsibility: Lesson Plan 4-Response Power | p. 89 | |
How to Teach Positive Attitude | p. 90 | |
Positive Attitude: Lesson Plan 1-Considering Theories of How to Be Your Best at Work | p. 93 | |
Positive Attitude: Lesson Plan 2-Defining "Good Attitude" Behaviors with Your Team-or Any Individual | p. 94 | |
Positive Attitude: Lesson Plan 3-Considering Common Bad Attitudes | p. 95 | |
Positive Attitude: Lesson Plan 4-Considering Good Attitude Behaviors | p. 96 | |
Positive Attitude: Lesson Plan 5-For Individual Employees Who Need an Attitude Adjustment | p. 97 | |
How to Teach Good Work Habits | p. 98 | |
Good Work Habits: Lesson Plan 1-Introduction | p. 102 | |
Good Work Habits: Lesson Plan 2-Self-Assessment | p. 104 | |
Good Work Habits: Lesson Plan 3-Self-Improvement Planning | p. 106 | |
Good Work Habits: Lesson Plan 4-Wellness | p. 107 | |
Good Work Habits: Lesson Plan 5-Planning a Wellness Initiative | p. 108 | |
Good Work Habits: Lesson Plan 6-Self-Presentation | p. 111 | |
Good Work Habits: Lesson Plan 7-Using a Time Log to Start Living by a Schedule | p. 112 | |
Good Work Habits: Lesson Plan 8-How to Make a Basic Project Plan | p. 116 | |
Good Work Habits: Lesson Plan 9-Taking Notes and Making Checklists | p. 118 | |
Good Work Habits: Lesson Plan 10-Doing a Time/Motion Study on Yourself | p. 120 | |
Good Work Habits: Lesson Plan 11-Spotlight on Follow-Through | p. 121 | |
Good Work Habits: Lesson Plan 12-Going the Extra Mile | p. 122 | |
How to Teach People Skills | p. 123 | |
People Skills: Lesson Plan 1-Interpersonal Communication | p. 126 | |
People Skills: Lesson Plan 2-Self-Assessing Interpersonal Communication | p. 127 | |
People Skills: Lesson Plan 3-Learning to Use the "People List" | p. 128 | |
People Skills: Lesson Plan 4-Putting More Structure into Your Communication | p. 132 | |
People Skills: Lesson Plan 5-Putting More Substance into Your Communication | p. 134 | |
People Skills: Lesson Plan 6-Preparing for Meetings | p. 136 | |
People Skills: Lesson Plan 7-Email Best Practices | p. 137 | |
People Skills: Lesson Plan 8-Communicating Remotely | p. 138 | |
Chapter 5 | How to Teach the Missing Basics of Critical Thinking to Today's Young Talent | p. 139 |
How to Teach Proactive Learning | p. 139 | |
Proactive Learning: Lesson Plan 1-Proactive Learning | p. 143 | |
Proactive Learning: Lesson Plan 2-Open Mind | p. 147 | |
Proactive Learning: Lesson Plan 3-Suspend Judgment, Question Assumptions, and Seek to Learn | p. 150 | |
Proactive Learning: Lesson Plan 4-Question Assumptions | p. 152 | |
Proactive Learning: Lesson Plan 5-Research | p. 153 | |
Proactive Learning: Lesson Plan 6-Study Skills-Building Knowledge | p. 156 | |
Proactive Learning: Lesson Plan 7-Practice Skills-Building Skill | p. 158 | |
Proactive Learning: Lesson Plan 8-Contemplate Competing Perspectives to Build Wisdom | p. 160 | |
How to Teach Problem Solving | p. 162 | |
Problem Solving: Lesson Plan 1-Introduction | p. 165 | |
Problem Solving: Lesson Plan 2-Preventing or Avoiding Problems Before They Happen | p. 166 | |
Problem Solving: Lesson Plan 3-Ready-Made Solutions to Commonly Occurring Problems | p. 168 | |
Problem Solving: Lesson Plan 4-Common Denominators and Underlying Principles | p. 170 | |
Problem Solving: Lesson Plan 5-Applying the After Action Review Tool | p. 171 | |
Problem Solving: Lesson Plan 6-Using the After-Action Review Tool to Learn from Others | p. 173 | |
How to Teach Decision Making | p. 174 | |
Decision Making: Lesson Plan 1-Introduction | p. 177 | |
Decision Making: Lesson Plan 2-Information Analysis: Simple Pros and Cons | p. 179 | |
Decision Making: Lesson Plan 3-Cause and Effect: Positive Outcomes | p. 181 | |
Decision Making: Lesson Plan 4-Cause and Effect: Negative Outcomes | p. 182 | |
Decision Making: Lesson Plan 5-Applying the After-Action Review Tool | p. 183 | |
Decision Making: Lesson Plan 6-Using the Decision/Action Tree | p. 184 | |
Chapter 6 | How to Teach the Missing Basics of Followership to Today's Young Talent | p. 187 |
How to Teach Respect for Context | p. 187 | |
Respect for Context: Lesson Plan 1-Introduction | p. 191 | |
Respect for Context: Lesson Plan 2-Reading the Structure, Rules, Customs, and Leadership | p. 192 | |
Respect for Context: Lesson Plan 3-Where Do You Fit? | p. 194 | |
Respect for Context: Lesson Plan 4-How Can You Adapt? | p. 195 | |
Respect for Context: Lesson Plan 5-Context-Limiting Factors | p. 196 | |
Respect for Context: Lesson Plan 6-Complicated Relationships | p. 197 | |
Respect for Context: Lesson Plan 7-PositiveContexts | p. 198 | |
Respect for Context: Lesson Plan 8-Negative Contexts | p. 199 | |
Respect for Context: Lesson Plan 9-Dealing with People with Bad Attitudes | p. 200 | |
Respect for Context: Lesson Plan 10-Dealing with People with Great Attitudes | p. 201 | |
How to Teach Good Citizenship | p. 202 | |
Good Citizenship: Lesson Plan 1-Introduction | p. 206 | |
Good Citizenship: Lesson Plan 2-The "Respect for Others" Model | p. 208 | |
Good Citizenship: Lesson Plan 3-The "Best Interests" Model | p. 210 | |
Good Citizenship: Lesson Plan 4-The "Civic" Model | p. 211 | |
Good Citizenship: Lesson Plan 5-The "Communitarian" Model | p. 212 | |
Good Citizenship: Lesson Plan 6-The "Common Sense" Model | p. 213 | |
Good Citizenship: Lesson Plan 7-The "Solid Standards" Model | p. 215 | |
Good Citizenship: Lesson Plan 8-The "Personal Sacrifice" Model | p. 217 | |
Good Citizenship: Lesson Plan 9-The Theodore Roosevelt Model | p. 219 | |
Good Citizenship: Lesson Plan 10-Create Your Own Model | p. 220 | |
How to Teach Service | p. 221 | |
Service: Lesson Plan 1-Introduction | p. 225 | |
Service: Lesson Plan 2-Common Myths About "Service" in the Workplace | p. 227 | |
Service: Lesson Plan 3-Realities About Service in the Workplace | p. 228 | |
Service: Lesson Plan 4-Myths Versus Realities in the Workplace | p. 229 | |
Service: Lesson Plan 5-The "Be a Great Employee" Model of Service | p. 234 | |
Service: Lesson Plan 6-The "Service" Approach to One-on-Ones Between Managers and Direct Reports | p. 235 | |
Service: Lesson Plan 7-The Service Approach to Meeting Attendance and Participation | p. 237 | |
Service: Lesson Plan 8-Helping Your Boss Monitor Your Performance | p. 239 | |
Service: Lesson Plan 9-Putting Yourself on a Performance Improvement Plan | p. 240 | |
How to Teach Teamwork | p. 241 | |
Teamwork: Lesson Plan 1-Introduction | p. 245 | |
Teamwork: Lesson Plan 2-Defining the Dimensions of Teamwork | p. 247 | |
Teamwork: Lesson Plan 3-Your Role in Relation to the Mission | p. 249 | |
Teamwork: Lesson Plan 4-Coordinating, Cooperating, and Collaborating with Others | p. 250 | |
Teamwork: Lesson Plan 5-Supporting and Celebrating the Success of Others | p. 252 | |
Teamwork: Lesson Plan 6-Identifying Your "Go To" People and Building Relationships with Them | p. 253 | |
Teamwork: Lesson Plan 7-Becoming a "Go To" Person for Others | p. 254 | |
Teamwork: Lesson Plan 8-Using Influence to Get Things Done | p. 255 | |
Teamwork: Lesson Plan 9-Consider the Lessons About Teamwork from This U.S. Air Force Special Operations Team | p. 256 | |
About the Author | p. 259 | |
Index | p. 261 |