The heart of change : real-life stories of how people change their organizations
- ISBN: 9781422187333 (alk. paper)
- ISBN: 1422187330 (alk. paper)
188 p. : ill. ; 24 cm.
- Publisher: Boston, Mass. : Harvard Business Review Press, 
Originally published in 2002.
|Formatted Contents Note:||Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make changes stick.|
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