Includes bibliographical references (p. 200-203) and index.

Ch 1. What is the relationship between the internet and civility? : Incivility in our society has not increased / Kathleen Cairns -- Online incivility coarsens public discourse / Andrew Stafford -- Online incivility is part of greater democratic participation and changing norms / Mano Singham -- Online incivility exists, but its effects are difficult to determine / Robert M. Eisinger -- Online anonymity encourages harassment of women / Allison McNeely -- Online anonymity protects marginalized groups / danah boyd ; Ch 2. Is cyberbullying a serious problem? : Cyberbullying in the workplace is a growing problem / Erica Pinsky -- Cyberbullying among students is a dangerous epidemic / Isabeau Doucet -- Cyberbullying among students is serious, but it is not an epidemic / Larry Magid -- Anti-cyberbullying laws are needed to fight cyberbullying / Ben Leichtling -- Anti-cyberbullying laws are a threat to free speech / John O. Hayward -- Schools and teachers can take action to combat cyberbullying / Sameer Hinduja, Justin W. Patchin ; Ch 3. What are the etiquette and ethics of online relationships? : Good netiquette can help make online dating work / Andrea Bartz, Breanne Ehrlich -- There is little evidence that online dating works / Eli J. Finkel, Paul W. Eastwick, Benjamin R. Karney, Harry T. Reis, Susan Sprecher -- Adult sexting is fun and harmless / Penelope Trunk -- Adult sexting can destroy careers and relationships / Joe Gould, Gina Cavallaro -- Cybersex affairs are a form of infidelity / Lenore Skomal -- Cybersex is not necessarily infidelity / Violet Blue ; Ch 4. What are the etiquette and ethics of social media? : Facebook immorally exploits its users / Kevin Kelleher -- Facebook's treatment of its users is not especially exploitive or immoral / PJ Rey -- Social media users should practice good netiquette in dealing with spam / Suzanne Choney -- Using bots and automation can be akin to spamming / Adam Justice -- Employees should accept the growing use of social media background checks / Michael Rainey -- Employers should be cautious about using social media background checks / Personnel Today.