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Marketing to millennials : reach the largest and most influential generation of consumers ever  Cover Image Book Book

Marketing to millennials : reach the largest and most influential generation of consumers ever

Fromm, Jeff. (Author). Garton, Christie. (Added Author).

Summary: "With more than 80 million in their ranks, the Millennials (aka Generation Y)--born between 1977 and 1995--are the largest generation in American history, outnumbering Generation X by far, and even the Baby Boomers by 1 million. Their direct buying power is estimated at $200 billion, and their indirect buying influence at least double that--and now their oldest members are entering their peak earning and spending years. It's time for anyone seeking to make inroads into this huge market to move beyond setting up a Twitter profile and start understanding how they think. Millennials demand authenticity and transparency. They aren't shy about sharing their opinions. They're quick to spot a faker and believe in "cause marketing." They are highly influential, have an expansive network of contacts, and they expect to actively participate in the creation and development of new products. Based on groundbreaking proprietary research and one-on-one interviews with top brand executives and Millennials, Marketing to Millennials identifies specific behaviors and attitudes common to this revolutionary group of consumers. It will show you how to: Build a listening and participation strategy that will help you connect with your brand advocates; Engage these early adopters of new technologies and social tools; Incorporate a sense of adventure and fun into your brand experience; Help make them look good among their peers; and Retain their loyalty by giving them no reason to cheat on you. From start-ups to Goliaths, this book takes a serious and fascinating look at the companies and brands that are getting it right when it comes to engaging the Millennial consumer. Featuring examples and case studies of organizations including Ford, Sephora, Android, Victoria's Secret, PepsiCo/Frito Lay, Facebook, DoSomething.org, TOMS Shoes, and more, the book reveals "The New Rules" of marketing to Gen Y. You'll discover the differences between younger and older Millennials, those between Millennial men and women, and six distinct segments of this important demographic, from the cautious, charitable, and information-hungry Hip-ennials to the more conservative Anti-Millennials...and everything in between." -- Book jacket.

Record details

  • ISBN: 9780814433225 (hardcover)
  • ISBN: 0814433227 (hardcover)
  • Physical Description: print
    xix, 202 pages : illustrations ; 24 cm
  • Publisher: New York : AMACOM, American Management Association, [2013]

Content descriptions

Bibliography, etc. Note: Includes bibliographical references (pages 179-191) and index.
Formatted Contents Note: Who are they? -- The new rules of marketing to Millennials -- Engage these early adopters of new technologies -- Build a listening and participation strategy -- Make them look good among their peers -- Design a sense of fun and adventure -- Don't give them a reason to cheat on you.
Subject: Young adult consumers Attitudes
Generation Y Attitudes
Target marketing
Consumer behavior

Available copies

  • 1 of 1 copy available at Kirtland Community College.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library HF 5415.332 .Y66 F76 2013 30775305465081 General Collection Available -

Syndetic Solutions - Table of Contents for ISBN Number 9780814433225
Marketing to Millennials : Reach the Largest and Most Influential Generation of Consumers Ever
Marketing to Millennials : Reach the Largest and Most Influential Generation of Consumers Ever
by Fromm, Jeff; Garton, Christie
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Table of Contents

Marketing to Millennials : Reach the Largest and Most Influential Generation of Consumers Ever

SectionSection DescriptionPage Number
List of Figuresp. xi
Forewordp. xiii
Acknowledgmentsp. xvii
Introductionp. 1
    Influential and Active Consumersp. 2
    What We Uncoveredp. 4
Chapter 1Who Are They?p. 7
    The Participation Economyp. 8
    The Old Framework vs. the Participation Frameworkp. 9
    Friends Have Influencep. 16
    Birth of the "Digital Native"p. 19
    Optimistic Despite the Roller-Coaster Economyp. 20
    The Millennial Mindsetp. 23
Chapter 1    Key Takeawaysp. 27
Chapter 2The New Rules of Marketing to Millennialsp. 29
    The "What" Generation?p. 30
    An Enigma Generation?p. 32
    Begin a Relationship Now, If You Haven't Alreadyp. 34
    Younger and Older Millennials: A Difference?p. 37
    Six Distinct Millennial Segmentsp. 39
    Millennial Guys and Galsp. 47
Chapter 2    Key Takeawaysp. 51
Chapter 3Engage These Early Adopters of New Technologiesp. 53
    The Household CTOp. 55
    "I Know More Than My CEO"p. 57
    The Mobile Moment of Truthp. 61
Chapter 3    Key Takeawaysp. 73
Chapter 4Build a Listening and Participation Strategyp. 75
    The Participation Economyp. 81
    The "Right" Strategyp. 83
    Engagement (New) vs. Interruption (Old)p. 85
    Interaction (New) vs. Reaction (Old)p. 90
    Engaged Participants (New) vs. Heavy Users (Old)p. 96
    Personal Gestures (New) vs. Big Promises (Old)p. 98
    Active Cocreators (New) vs. Passive Consumers (Old)p. 100
Chapter 4    Key Takeawaysp. 104
Chapter 5Make Them Look Good Among Their Peersp. 107
    Hyperconnected and Always On the Gop. 110
    Information Hungryp. 112
    Gotta Look Good!p. 118
    People Care About What I Say, Where I Am, and What I'm Doingp. 120
    So What Does This All Mean?p. 122
Chapter 5    Key Takeawaysp. 124
Chapter 6Design a Sense of Fun and Adventurep. 127
    Market Disrupters Win Bigp. 132
    Comedy Nativesp. 135
    Generation Innovationp. 137
    The Parent Trapp. 140
Chapter 6    Key Takeawaysp. 143
Chapter 7Don't Give Them a Reason to Cheat on Youp. 145
    The Price Needs to Be Rightp. 147
    What Ever Happened to Brand Loyalty?p. 149
    Up the Fun Factorp. 150
    Rewards Workp. 155
    Coupons Are Kingp. 158
    Excellent Customer Service Matters, Toop. 159
    Take Their Feedback to Heartp. 162
    Brands That Carep. 163
Chapter 7    Key Takeawaysp. 167
Chapter 8Epiloguep. 169
    Keep Up with Technology Trendsp. 169
    Engage Millennial in Everything You Dop. 170
    Strive for Content Excellencep. 172
    Good Content Is Keyp. 173
    No Brand Can Afford to Ignore Millennialp. 175
Notesp. 179
Indexp. 193
About the Authorsp. 201
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