Introduction, the toolbox : Naming your tools -- Rules : Visible and invisible -- The wastebasket : Discarding stereotypes -- Walls and doors : no before yes -- The open door : Yes -- Question mark -- The belt buckle -- Patterns persist -- Socrates - know thyself -- The picture : Function over form -- The positive self-fulfilling prophecy -- Buy a ticket -- Target practice -- The 80% solution -- Shrink the glass -- Sunk cost -- Get past perfect -- Take a chance -- The sizzle and the steak -- Blind date : Make a good first impression -- Make lemonade -- Fry another egg -- The four c's -- Stuff it into your sub -- Smiley face -- Showbiz -- Erase -- Things are only things -- Sweet grapes -- Parallel paths -- Catch them being good -- A little bit of oil -- Tip the messenger -- Catching a feather -- The equal relationship -- Honey first -- Leverage -- Dangle a carrot -- A house undivided -- Apology -- After you, Gaston -- Trick or treat -- Back off -- The lone stranger -- Have a conversation -- Snip -- True colors -- Green grass now -- Fall backwards into the hands of fate -- If you want to keep a secret, don't tell anyone - especially your personal trainer -- Climb a mountain -- Hold me -- A million miles away : Focus on the process and let go of the outcome -- Uneven steps -- The road.