Implementing an inclusive staffing model for today's reference services : a practical guide for librarians
- 1 of 1 copy available at Kirtland Community College.
0 current holds with 1 total copy.
|Location||Call Number / Copy Notes||Barcode||Shelving Location||Status||Due Date|
|Kirtland Community College Library||Z 711 .N56 2014||30775305465156||General Collection||Available||-|
- ISBN: 9780810891289 (pbk. : alk. paper)
- ISBN: 081089128X (pbk. : alk. paper)
- ISBN: 9780810891296 (ebook)
xvii, 143 pages : illustrations ; 28 cm.
- Publisher: Lanham, Maryland : Rowman & Littlefield, 2014.
|Bibliography, etc. Note:||Includes bibliographical references and index.|
|Formatted Contents Note:||The changed reference environment -- Why do we need to change anything? -- Getting buy-in : setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? : evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference : what does the future bring?|
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