Written and interpersonal communication : methods for law enforcement
Record details
- ISBN: 9780132623681
- ISBN: 0132623684
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Physical Description:
print
xiv, 190 p. : ill. ; 24 cm. - Edition: 5th ed.
- Publisher: Boston : Pearson, c2013.
Content descriptions
General Note: | Includes index. |
Formatted Contents Note: | 1. The need for effective communication -- Troublesome non-English rules -- Keys to good writing -- Communication within a law enforcement environment -- Communication within a community -- Communication by e-mail -- Strategies for dealing with difficult conversations -- Written communication techniques -- Rules of capitalization -- Frequently confused words -- Words that can be left out -- Intensives -- Repetition -- Spelling -- 2. Oral versus written communication -- Entropy and negative entropy -- Written communication -- Writing defined -- Correct word usage -- Subject and object pronouns -- Better-writing drill -- Compound words -- 3. The communication process -- The Johari Window -- The four regions of knowledge -- The four basic types of communication patterns -- Schramm's model -- Lasswell's model -- Mathematical model -- Group versus individual communication -- Rules for improvement -- Problems with verbs -- Use of the first person -- Use of the active voice -- Correct usage of pronouns -- Correct word usage -- 4. Improvement of communication -- Barriers to communication -- Emotional barriers -- Physical barriers -- Semantic barriers -- Ineffective listening -- Listening speed -- Feedback -- Rules for improvement -- Effective listening exercises -- Modifiers -- Faulty parallelism -- 5. Special communications issues -- Communication with people from other cultures -- Survival Spanish -- Communication with persons with hearing impairments -- Communication with persons with mental issues -- Mental retardation or mental illness? -- Detection of mental problems -- Contact with the person -- Communication tactics -- Common sense -- Communication with individuals under the influence -- Responding to persons with epilepsy or having seizures -- Rules for improvement -- Use of the colon -- Correct word choice -- Better-writing drill -- 6. Communicating in public -- Public speaking -- Drafting the speech -- Communication with the media -- Media access to crime scenes -- Rules for improvement -- Correct word choice -- The paragraph -- Better-writing drill -- |
Search for related items by subject
Subject: | Communication in police administration Communication in law enforcement Interpersonal communication |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | HV 7936 .C79 W35 2013 | 30775305443179 | General Collection | Available | - |