Includes bibliographical references and index.

The art of personal selling : techniques for library marketing / Wayne E. Finley -- Brand management strategies for information services / Christine A. Olson -- Developing and launching a successful library messaging campaign / Christina Stoll -- Marketing principles : school libraries and beyond / Lesley S.J. Farmer -- Marketing public libraries : an international perspective / Deborah Lines Andersen and David F. Andersen -- Growing a culture of marketing : the Smith library experience / Rosalind M. Ram, Becky Lynn DeMartini, and Zoia Zeresa Adam-Falevai -- Establishing the library in the cultural fabric of the community : ten tips for linking the library to the world / Barry K. Miller -- Community outreach at the Goddard Space Flight Center Library / Kathleen Monaghan, Ann Marland Dash, and Bridget Burns -- Low cost/no cost, high reward : successful programming in a difficult economy / Paul S. Edwards -- Marketing small and rural public libraries / Michelle A. McIntyre and Melinda Tanner -- Marketing our library through charitable causes / Anna Ercoli Schnitzer -- Local heroes storytime generates "marketing gold" in community partnerships / Elisabeth Newbold and June Engel -- Flaunt it if you've got it! / Karen J. Wanamaker -- Your own best advocate : how to justify a media specialist's position / Melissa Purcell -- Successful publicity for the 21st century library : blending traditional library marketing with recruitment to the profession / Sheila Smyth -- Gaining coverage : connecting and communicating with the media / Anna Cangialosi and Sara Wedell -- Interacting with other entities using social media / Michaela D. Willi Hooper and Emily Scharf -- Blinding glimpses of the obvious : the simple things that will unleash your library's star power / Joanne King -- Community outreach : downtown scavenger hunt and business holiday discounts / Mary Lou Carolan -- The why, what, who, when, and how of library community partnerships / Jennifer L. Hopwood -- Reaching out to the campus community through a student advocacy group / Cynthia M. Akers and Terri Pedersen Summey -- Library services fair : putting friendly faces with valuable services / Kaley Daniel and Kimberly Vardeman -- Selective (and subtle) marketing of library instruction / Mark Aaron Polger and Karen Okamoto -- Lions and tigers and fairs, oh my! / Ramona Lucius -- The crabby librarian : community icon and social media star / Melanie A. Lyttle and Shawn D. Walsh.