LDR
| 02796cam a22005054a 4500 |
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001 | 35910 |
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003 | KCCL |
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005 | 20120501112728.0 |
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008 | 110427s2012 wiu b 001 0 eng |
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010 | | . |
‡a 2011017946 |
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035 | | . |
‡a(OCoLC)ocn720560489 |
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040 | | . |
‡aDNLM/DLC
‡beng
‡cDLC
‡dYDX
‡dNLM
‡dYDXCP
‡dBWX
‡dCDX
‡dULB
‡dEEK
‡dET8 |
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016 | 7 | . |
‡a101559441
‡2DNLM |
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020 | | . |
‡a9780873898195 (alk. paper) |
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020 | | . |
‡a0873898192 (alk. paper) |
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029 | 1 | . |
‡aNLM
‡b101559441 |
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029 | 1 | . |
‡aAU@
‡b000047148628 |
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035 | | . |
‡a(OCoLC)720560489 |
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042 | | . |
‡apcc |
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050 | 0 | 0. |
‡aRA971
‡b.P38 2012 |
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060 | 0 | 0. |
‡a2011 I-693 |
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060 | 1 | 0. |
‡aWX 153 |
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082 | 0 | 0. |
‡a362.11068
‡223 |
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049 | | . |
‡aET8A
‡c1 |
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100 | 1 | . |
‡aPauley, Judith A. |
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245 | 1 | 0. |
‡aEstablishing a culture of patient safety :
‡bimproving communication, building relationships, and using quality tools /
‡cJudith Ann Pauley and Joseph F. Pauley. |
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260 | | . |
‡aMilwaukee, WI :
‡bASQ Quality Press,
‡cc2012. |
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300 | | . |
‡axxvi, 176 p. ;
‡c23 cm. |
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504 | | . |
‡aIncludes bibliographical references and index. |
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505 | 0 | . |
‡a1. The need to improve patient safety : Three examples -- 2. Who are these people? -- 3. Interaction styles -- 4. Perceptions : The language of perceptions -- 5. Channels of communication : Establishing contact -- 6. Motivational needs : Motivating the six personality types ; Personality phase ; An anesthetist's example ; A patient's example -- 7. Using the concepts in treating patients -- 8. Distress : Workaholics ; Persisters ; Reactors ; Dreamers ; Rebels ; Promoters -- 9. Healthcare providers in distress : 12 stories -- 10. Getting patients to diet and lead healthy lifestyles -- 11. Using the concepts in leading improvement : Leading improvement in a national healthcare system ; Leading innovation in a healthcare system medical education department ; Leading improvement at a medical facility ; Leading improvement in a family clinic ; Leading improvement in a healthcare system education institute ; Leading change to develop a team ; Leading change in a women's hospital ; Influencing improvement in safety procedures in biomedical research laboratories. |
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650 | | 0. |
‡aHospitals
‡xAdministration. |
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650 | | 0. |
‡aMedical errors
‡xPrevention. |
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650 | | 0. |
‡aCommunication in medicine. |
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650 | | 0. |
‡aPhysician and patient. |
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650 | | 0. |
‡aMedical care
‡xSafety measures. |
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650 | 1 | 2. |
‡aHospital Administration. |
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650 | 1 | 2. |
‡aMedical Errors
‡xprevention & control. |
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650 | 2 | 2. |
‡aComprehensive Health Care
‡xmethods. |
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650 | 2 | 2. |
‡aModels, Organizational. |
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650 | 2 | 2. |
‡aProfessional-Patient Relations. |
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650 | 2 | 2. |
‡aSafety Management. |
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700 | 1 | . |
‡aPauley, Joseph F. |
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938 | | . |
‡aYBP Library Services
‡bYANK
‡n6970438 |
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938 | | . |
‡aBlackwell Book Service
‡bBBUS
‡n6970438 |
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938 | | . |
‡aCoutts Information Services
‡bCOUT
‡n17829485 |
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994 | | . |
‡aC0
‡bET8 |
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901 | | . |
‡aocn720560489
‡bOCoLC
‡c35910
‡tbiblio
‡soclc |
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