1. The administration of justice and the police -- ... Introduction -- The idea of justice -- Justice defined -- The mission of a justice system -- The challenges of administering justice in a free society -- The components of the U.S. justice system -- The structure of the police system in America -- Where the police "fit" within the U.S. justice system -- 2. Police role concept in a changing society -- Great expectations -- Perception -- Role concept -- The police officer's roles -- Police role conflict -- Formation of role concepts -- The media and role concepts -- Factors and conditions of change -- The paradoxes of police practice -- Toward a realistic role concept -- Toward a congruent role -- Elements of change -- Criteria for change -- Policing in a changing society -- Read More3. Police-community relations : an overview -- The ... police-community environment -- Defining police-community relations -- Acceptance of the concept of police-community relations -- Acceptance as a sign of progress -- Tight finances and their effects -- A historical perspective -- Selling the police to the people -- Internalizing community relations -- Systems and communities -- The many communities in community relations -- 4. Public relations and community relations : a contrast -- Public relations and/or community relations? -- Common framework for analyzing community and public relations -- Processes involved in the activity -- Citizen involvement -- Program examples -- Read More5. The public and the police : a consortium of ... communities -- External communities -- Internal communities -- 6. Relations with the police organization -- Life inside a police organization -- The formal organization -- Organizational units -- The informal organization -- Police organizational considerations -- Dealing with other employees -- Dealing with subordinates -- Dealing with peers -- 7. Coping with the human experience of being a cop -- Change and the police -- What policing does to the police -- Social hazards of policing -- Economic hazards of policing -- Health hazards -- Coping with being a cop -- Read More8. The communication process -- Communication in ... action -- The process of communication -- Modes of interpersonal communication -- Verbal and paralanguage cues -- Kinesics and proxemics cues -- Symbolic cues -- Official communication -- Effective listening -- Empathy -- Blocks to effective communication -- Strategies of change -- 9. Police discretion and community relations -- Discretion in the system -- Selective and discriminatory enforcement -- Decision making at an administrative level -- Decision making at an operational level -- Justifications for selective enforcement -- The question of professionalism -- Legal authority for selective enforcement -- Writs of Mandamus -- Selective enforcement and appropriate guidelines -- Structuring police discretion -- Looking toward tomorrow -- Read More10. Community policing -- The evolution of police ... service models -- The development of community police models -- Technological advances and community policing -- The current status of community policing -- Community policing applications -- Recommendations for implementing community policing -- 11. The media link -- Massive media impact -- Community relations context -- Commitment to crime coverage -- Exploitation of crime news -- Public reaction to media coverage -- Conflict between media and police -- A clear need for guidelines -- Setting guidelines -- Crisis guidelines for the media -- Ongoing problems -- Strategies for the future -- New mutual goals -- Read More12. Special populations and the police -- Special ... problems for the police -- Understanding the young -- Understanding the elderly -- Understanding the handicapped -- Understanding the homeless -- Youth, the elderly, the handicapped, and the homeless : shared problems -- Youth, the elderly, the handicapped, and the homeless : a few contrasts -- The problems with programs -- A new approach -- 13. Community relations in the context of culture -- The cultural context of community relations -- Cross-cultural factors -- Improving community relations in the context of culture -- 14. The dilemmas of dissent and political response -- Dissent : catalyst of progress -- Arenas for dissent -- Strategies of dissent and response -- Escalation and de-escalation of conflict -- Outcomes -- The battle of Seattle -- Read More15. Conflict management -- Maintaining an orderly ... community -- Crisis negotiations -- Hostage negotiations -- A broader concept -- Conflict intervention at the community level -- 16. Community participation in the new millennium -- The concept of community participation -- Development of community participation -- Systems and community values -- Two types of community participation -- Police-community relations in the new millennium -- The impact of world and national events on communities -- The war on terror and impacts of homeland security -- Improving police-community relations in the new millennium -- Choosing community-specific strategies -- Recommended police-related Web sites. Read More |
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