Yes! on demand : how to create winning, customized library service
Record details
- ISBN: 9781440848537
- ISBN: 144084853X
- ISBN: 9781440848544
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Physical Description:
print
xvii, 123 pages ; 24 cm - Publisher: Santa Barbara, California ; Denver, Colorado : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2017]
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | Heroes on the front line -- Shift in thinking required -- Yes! on demand -- Business yes! models -- Eliminate no -- Personalize service -- Break and fix rules. |
Search for related items by subject
Subject: | Libraries Customer services Public services (Libraries) Library employees In-service training Public libraries United States Administration Customer services United States Case studies |
Available copies
- 1 of 1 copy available at Kirtland Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Kirtland Community College Library | Z 711 .M53 2017 | 30775305522683 | General Collection | Available | - |