12 : the elements of great managing

Wagner, Rodd. (Author). Harter, James K. (Added Author).

Summary: Combines the results of interviews with employees and managers from around the world with research in psychology, game theory, and other fields to explain how to apply an understanding of human nature to promote a company's success.

Record details

ISBN: 159562998X
ISBN: 9781595629982
Physical Description: print
xvii, 235 pages ; 24 cm
Edition: 1st ed.
Publisher: New York, NY : Gallup Press, 2006.

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references (pages 205-227).

Formatted Contents Note:

Introduction: The value of employee engagement -- The first element: Knowing what's expected -- The second element: Materials and equipment -- The third element: The opportunity to do what I do best -- The fourth element: Recognition and praise -- The fifth element: Someone at work cares about me as a person -- The sixth element: Someone at work encourages my development -- The seventh element: My opinions seem to count -- The eighth element: A connection with the mission of the company -- The ninth element: Coworkers committed to doing quality work -- The tenth element: A best friend at work -- The eleventh element: Talking about progress -- The twelfth element: Opportunities to learn and grow -- An element unto itself: The problem of pay -- What great managers need -- A final note: The heart of great managing.