Repositioning reference : new methods and new services for a new age

Saunders, Laura 1975- (Author). Rozaklis, Lillian, 1978- (author.). Abels, Eileen G., (author.).

Summary: To compete today, librarians need to provide not only old services in new ways but also new services. Repositioning Reference: New Methods and New Services for a New Age re-images reference services in libraries and information organizations and the role of reference librarians, taking into account rapid developments in technology and information-specific services in non-library sectors. It traces the history of technology adoption for reference services, describes competitive pressures facing reference services, identifies untapped opportunities for reference services and librarians, details innovative and creative solutions for energizing the profession and engaging library user communities, and prescribes means to evaluating technologies for reference services. -- from back cover.

Record details

ISBN: 9780810893221
ISBN: 0810893223
ISBN: 9780810892118
ISBN: 0810892111
ISBN: 9780810892125
Physical Description: print
xi, 157 pages ; 23 cm
Publisher: Lanham, Maryland : Rowman & Littlefield, [2015]
Copyright: ©2015

Content descriptions

Bibliography, etc. Note:	Includes bibliographical references and index.
Formatted Contents Note:	The evolution of reference services -- Competitive pressures facing reference services -- Implications of change : competencies and philosophies -- Thinking outside the box : entrepreneurship in reference service provision -- Leveraging environmental scanning for repositioning -- Leading and managing change for organizational renewal.