The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner

Klaus, Peggy. (Author). Rohman, Jane M. (Added Author). Hamaker, Molly. (Added Author).

Summary: "Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In 'The Hard Truth About Soft Skills' Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum."--

Record details

ISBN: 9780061284144
ISBN: 0061284149
Physical Description: print
xi,190 p. ; 21 cm.
Edition: 1st ed.
Publisher: New York, NY : HarperCollins, c2007.

Content descriptions

General Note:	Includes index.
Formatted Contents Note:	Control yourself -- Getting the job done -- When you open your mouth...and then some -- Handling your critics -- What, me political? -- Branding and bragging -- Hot buttons: gender, generation, and culture -- Leading the troops -- Don't skip your soft skills.