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Building buzz to beat the big boys : word-of-mouth marketing for small businesses  Cover Image Book Book

Building buzz to beat the big boys : word-of-mouth marketing for small businesses

O'Leary, Steve. (Author). Sheehan, Kim. (Added Author).

Record details

  • ISBN: 9780313345982 (alk. paper)
  • ISBN: 0313345988 (alk. paper)
  • Physical Description: print
    xvi, 178 p. : ill. ; 25 cm.
  • Publisher: Westport, Conn. : Praeger Publishers, 2008.

Content descriptions

Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: The importance of word of mouth and customer communities -- Who are your customers? -- Getting started with word of mouth -- Encouraging and rewarding word of mouth with family, flirts, and phantoms -- How customer communities work -- Establishing your online community -- Growing and supporting your online community -- Tracking the results -- Keeping your community fresh and vital -- Ethical considerations that will make your community more successful -- The adventure begins.
Subject: Word-of-mouth advertising
Small business marketing

Available copies

  • 1 of 1 copy available at Kirtland Community College.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirtland Community College Library HF 5827.95 .O44 2008 30536935 General Collection Available -

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